mw. dr. I.M. (Inez) Zwetsloot

  • Faculteit Economie en Bedrijfskunde
    Sectie Operations Management
  • Bezoekadres
    REC M
    Plantage Muidergracht 12  Amsterdam
    Kamernummer: 0.22
  • Postadres:
    Postbus  15953
    1001 NL  Amsterdam
    T: 0205255203


Assistant professor in Industrial Statistics at the Amsterdam Business School.

Research Interests

Industrial statistics with a focus on statistical process control, EWMA control charting and estimation.


After her bachelor in econometrics at the University of Amsterdam, Inez started her research master at the Tinbergen Institute. She wrote her PhD thesis under the supervision of prof.dr. Ronald J.M.M. Does and dr. Marit Schoonhoven. The title of her thesis is:  “EWMA Control Chart in Statistical Process Monitoring”, in which she investigated the various aspects of the EWMA Control Chart.  She finished her PhD in the April 2016.



Year 2016/2017

Year 2015/2016

Year 2014/2015

Year 2013/2014

Year 2012/2013


  • Goedhart, R., Schoonhoven, M., Zwetsloot, I. M., & Does, R. J. M. M. (2017). Discussion of ‘Bridging the Gap between Theory and Practice in Basic Statistical Process Monitoring’. Quality Engineering, 29(1), 18-21. [details]
  • Zwetsloot, I. M., & Woodall, W. H. (2017). A Head-to-Head Comparative Study of Control Charts based on Estimated Parameters. Quality Engineering. DOI: 10.1080/08982112.2016.1237651 [details]


  • Zwetsloot, I. M., Schoonhoven, M., & Does, R. J. M. M. (2016). Robust Point Location Estimators for the EWMA Control Chart. Quality Technology and Quantitative Management, 13(1), 29-38. DOI: 10.1080/16843703.2016.1139845 [details]
  • Basta, Y. L., Zwetsloot, I. M., Klinkenbijl, J. H. G., Rohof, T., Monster, M. M. C., Fockens, P., & Tytgat, K. M. A. J. (2016). Decreasing the dispatch time of medical reports sent from hospital to primary care with Lean Six Sigma. Journal of evaluation in clinical practice, 22(5), 690-698. DOI: 10.1111/jep.12518 [details]
  • Saleh, N. A., Zwetsloot, I. M., Mahmoud, M. A., & Woodall, W. H. (2016). CUSUM Charts with Controlled Conditional Performance Under Estimated Parameters. Quality Engineering, 28(4), 402-415. DOI: 10.1080/08982112.2016.1144072 [details]


  • Zwetsloot, I. M., Buitenhuis, M., Lameijer, B. A., & Does, R. J. M. M. (2015). Quality Quandaries: Increasing the first time fix rate in a customer contact center. Quality Engineering, 27(3), 393-400. DOI: 10.1080/08982112.2015.1036297 [details]
  • Zwetsloot, I. M., & Does, R. J. M. M. (2015). Quality Quandaries: improving revenue by attracting more clients online. Quality Engineering, 27(1), 130-137. DOI: 10.1080/08982112.2014.968668 [details]
  • Zwetsloot, I. M., Schoonhoven, M., & Does, R. J. M. M. (2015). A robust Phase I exponentially weighted moving average chart for dispersion. Quality and Reliability Engineering International, 31(6), 989-999. DOI: 10.1002/qre.1655 [details]
  • Saleh, N. A., Mahmoud, M. A., Jones-Farmer, L. A., Zwetsloot, I., & Woodall, W. H. (2015). Another Look at the EWMA Control Chart with Estimated Parameters. Journal of Quality Technology, 47(4), 363-382. [details]


  • Zwetsloot, I. M., Schoonhoven, M., & Does, R. J. M. M. (2014). A robust estimator for location in Phase I based on an EWMA chart. Journal of Quality Technology, 46(4), 302-316. [details]


  • Zwetsloot, I. M. (2016). EWMA control charts in statistical process monitoring Amsterdam: IBIS UvA [details] [PDF]
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