dhr. prof. dr. J. (Jeroen) de Mast
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Faculteit Economie en Bedrijfskunde
Sectie Operations Management
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Plantage Muidergracht
12
1018 TV Amsterdam
Kamernummer: M0.20
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J.deMast@uva.nl
T: 0205258765
Positions
Professor of Methods & Statistics for Operations Management
Principal Consultant at
IBIS
UvA
Research interests
- Statistical evaluation of measurement and testing systems;
- Exploratory data analysis and diagnostic problem-solving;
- Methodologies for process and operations improvement, such as lean, six sigma, and design for six sigma.
Dissertation title
Quality improvement from the viewpoint of statistical method.
Prizes and honours
- 2005 Brumbaugh Award (ASQ);
- 2005 ENBIS young statistician award;
- 2007 Nelson Award;
- 2008 Feigenbaum Medal (ASQ.
My personal homepage
Curriculum Vitae
Teaching activities
Current year
Operations & Process Management (Bachelor business studies)
Thesis supervision
- Modelling and evaluating uncertainty in measurements.
- Stochastic scheduling in healthcare.
Courses taught in previous years
- Operations & Process Management (MBA)
- Applied statistical methods for engineering problems (MSc Industrial Engineering, Bogazici Univ. Istanbul)
- Industrial Statistics (MSc Mathematics)
- refereed(50)
- wetenschappelijk(4)
- vakpublicatie(14)
- populair wetenschappelijk(5)
- working papers / preprints(1)
- Proefschrift(1)
2015
- R.J.M.M. Does & J. de Mast (2015). Six Sigma method. In N. Balakrishnan, P. Brandimarte, B. Everitt, G. Molenberghs, W. Piegorsch & F. Ruggeri (Eds.), Wiley StatsRef: Statistics Reference Online. New York (USA): John Wiley & Sons, Ltd..
- R.J.M.M. Does, J. de Mast & M. Schoonhoven (2015). Discussion of “An emerging science of improvement in health care”. Quality Engineering, 27 (1), 35-40. doi: 10.1080/08982112.2015.968044
2014
- J. de Mast, T. Akkerhuis & T. Erdmann (2014). The Statistical Evaluation of Categorical Measurements: "Simple Scales, but Treacherous Complexity Underneath". Quality Engineering, 26 (1), 16-32. doi: 10.1080/08982112.2013.846062
2013
- B. Kemper & J. de Mast (2013). Measurement plans for process flow improvement in services and health care. Quality Engineering, 25 (4), 437-450. doi: 10.1080/08982112.2013.805779
- J. de Mast (2013). Diagnostic quality problem solving: A conceptual framework and six strategies. Quality Management Journal, 20 (4), 21-36.
2012
- J. Mooren, J. de Mast & R.J.M.M. Does (2012). Quality quandaries: The case of premature drill wear out. Quality Engineering, 24 (2), 354-359. doi: 10.1080/08982112.2011.652584[go to publisher's site]
- T.P. Erdmann & J. de Mast (2012). Assessment of binary inspection with a hybrid measurand. Quality and Reliability Engineering International, 28 (1), 47-57. doi: 10.1002/qre.1214[go to publisher's site]
- J. Lokkerbol, R.J.M.M. Does, J. de Mast & M. Schoonhoven (2012). Improving processes in financial service organizations: where to begin? International Journal of Quality and Reliability Management, 29 (9), 981-999. doi: 10.1108/02656711211272881
- J. de Mast & J. Lokkerbol (2012). An analysis of the Six Sigma DMAIC method from the perspective of problem solving. International Journal of Production Economics, 139 (2), 604-614. doi: 10.1016/j.ijpe.2012.05.035
2011
- J. de Mast (2011). The tactical use of constraints and structure in diagnostic problem solving. Omega, 39 (6), 702-709. doi: 10.1016/j.omega.2011.02.002[go to publisher's site]
- J. de Mast, G. Diepstraten & R.J.M.M. Does (2011). Quality quandaries: Design for Six Sigma: Method and application. Quality Engineering, 23 (2), 204-211. doi: 10.1080/08982112.2011.560818[go to publisher's site]
- J. de Mast, T.P. Erdmann & W.N. van Wieringen (2011). Measurement system analysis for binary inspection: Continuous versus dichotomous measurands. Journal of Quality Technology, 43 (2), 99-112.[go to publisher's site]
- G.C. Niemeijer, R.J.M.M. Does, J. de Mast, A. Trip & J. van den Heuvel (2011). Generic project definitions for improvement of health care delivery: A case-base approach. Quality Management in Health Care, 20 (2), 152-164. doi: 10.1097/QMH.0b013e318213e75c[go to publisher's site]
- J. de Mast, B. Kemper, R.J.M.M. Does, M. Mandjes & Y. van der Bijl (2011). Process improvement in healthcare: Overall resource efficiency. Quality and Reliability Engineering International, 27 (8), 1095-1106. doi: 10.1002/qre.1198[go to publisher's site]
2010
- J. de Mast & W.N. van Wieringen (2010). Modeling and evaluating repeatability and reproducibility of ordinal classifications. Technometrics, 52 (1), 94-106. doi: 10.1198/TECH.2009.08052
- B. Kemper, J. de Mast & M. Mandjes (2010). Modeling process flow using diagrams. Quality and Reliability Engineering International, 26 (4), 341-349. doi: 10.1002/qre.1061[go to publisher's site]
- R.J.M.M. Does, J. van den Heuvel, J. de Mast & G.C. Niemeijer (2010). Improving quality in healthcare while reducing costs. Quality Management Forum, 36 (3), 12-15.
2009
- F. van der Meulen, H. de Koning & J. de Mast (2009). Nonrepeatable gauge R&R studies assuming temporal or patterned object variation. Journal of Quality Technology, 41 (4), 426-439.
2008
- J. de Mast & R.J.M.M. Does (2008). Discussion: [of 'An overview of the Shainin System™ for quality improvement']. Quality Engineering, 20 (1), 20-22.[go to publisher's site]
- H. de Koning, J. de Mast, R.J.M.M. Does, T. Vermaat & S. Simons (2008). Generic Lean Six Sigma project definitions in financial services. Quality Management Journal, 15 (4), 32-45.
- W.N. van Wieringen & J. de Mast (2008). Measurement system analysis for binary data. Technometrics, 50 (4), 468-478.
2007
- R.J.M.M. Does & J. de Mast (2007). Sigma metric (Sigma level). In F. Rugerri, F. Faltin & R. Kenett (Eds.), Encyclopedia of Statistics in Quality and Reliability. New York: Wiley.
- R.J.M.M. Does & J. de Mast (2007). Six Sigma method. In F. Rugerri, F. Faltin & R. Kenett (Eds.), Encyclopedia of Statistics in Quality and Reliability. New York: Wiley.
- J. de Mast (2007). Integrating the Many Facets of Six Sigma. Quality Engineering, 19 (4), 353-361.
- J. de Mast (2007). Agreement and Kappa-Type Indices. American Statistician, 61 (2), 148-153.[go to publisher's site]
- J. de Mast & A. Trip (2007). Destructive testing in gauge R&R studies. Correlation. Runs and Runs tests. (and other contributions). In F. Ruggeri, F.W. Faltin & R.S. Kennett (Eds.), Encyclopedia of Statistics in Quality and Reliability. John Wiley and Sons.
- J. de Mast & W.N. extern van Wieringen (2007). Measurement system analysis for categorical data: Agreement and kappa-type indices. Journal of Quality Technology, 39 (3), 191-202.[go to publisher's site]
- J. de Mast & S. Bisgaard (2007). The Science in Six Sigma. Quality Progress, 40 (1), 25-29.[go to publisher's site]
- J. de Mast & A. Trip (2007). Exploratory Data Analysis in Quality-Improvement Projects. Journal of Quality Technology, 39 (4), 301-311.[go to publisher's site]
- H. de Koning & J. de Mast (2007). The CTQ flowdown as a conceptual model of project objectives. Quality Management Journal, 14 (2), 19-28.[go to publisher's site]
- R.J.M.M. Does, J. de Mast, H. de Koning & S. Bisgaard (2007). The Scientific Underpinning of Lean Six Sigma. In Proceedings of the 56-th Session of the International Statistical Institute, Lisbon, Portugal (pp. 262.1-262.7). ISI.
2006
- J. de Mast (2006). Six Sigma and competitive advantage. Total Quality Management and Business Excellence, 17 (4), 455-464.
- S. Bisgaard & J. de Mast (2006). After Six Sigma - What's Next? Quality Progress, 39 (1), 30-36.
- J. de Mast & R.J.M.M. Does (2006). Industrial statistics: A discipline with opportunities and challenges. Statistica Neerlandica, 60 (3), 270-283.
- R.J.M.M. Does & J. de Mast (2006). Editorial introduction to the special issue on Industrial Statistics. Statistica Neerlandica, 60 (3), 269.
- J. de Mast & M. Bergman (2006). Hypothesis Generation in Quality Improvement Projects: Approaches for Exploratory Studies. Quality and Reliability Engineering International, 22 (7), 839-850. doi: 10.1002/qre.767
- H. de Koning & J. de Mast (2006). A rational reconstruction of Six Sigma's Breakthrough Cookbook. International Journal of Quality and Reliability Management, 23 (7), 766-787.
2005
- J. de Mast & A. Trip (2005). Gauge R&R studies for destructive measurements. Journal of Quality Technology, 37 (1), 40-49.
- H. de Koning & J. de Mast (2005). Grounding of Six Sigma s Breakthrough Cookbook: How to research a methodology? International Journal of Six Sigma and Competitive Advantage, 1 (3), 263-275.
2004
- J. de Mast & C.B. Roes (2004). Robust Individuals Control Chart for Exploratory Analysis. Quality Engineering, 16 (3), 407-421.
- J. de Mast (2004). A methodological comparison of three strategies for quality improvement. International Journal of Quality and Reliability Management, 21 (2), 198-213.
- J. de Mast & W.N. van Wieringen (2004). Measurement system analysis for bounded ordinal data. Quality and Reliability Engineering International, 20 (5), 383-395.
- R.J.M.M. Does & J. de Mast (2004). Six Sigma deployment strategy. In Proceedings of the Six Sigma International Conference, Wroclaw Univ. of Technology (pp. 33-40).
2003
- J. de Mast (2003). Quality improvement from the viewpoint of statistical method. Quality and Reliability Engineering International, 19 (4), 255-264.
2002
- R.J.M.M. Does, E. van den Heuvel, J. de Mast & S. Bisgaard (2002). Comparing nonmanufacturing with traditional applications of Six Sigma. Quality Engineering, 15 (1), 177-182.
2001
- R.J.M.M. Does & J. de Mast (2001). Het Nederlandse model van Zes Sigma. Sigma, 1 (4), 12-17.
- J. de Mast, C.B. Roes & R.J.M.M. Does (2001). The multi-vari chart: a systematic approach. Quality Engineering, 13, 437-447.
- R.J.M.M. Does & J. de Mast (2001). Six Sigma voor de Nederlandse markt. Sigma, 01 (4), 12-17.
2000
- R.J.M.M. Does, E.R. van den Heuvel, J. de Mast & J.E. Wieringa (2000). Experiences with quantitative quality programs in industry. In P. Molnar & F. Boross (Eds.), Proceedings of the 44th Annual EOQ Congress (pp. 98-105). Budapest: HNC for EOQ.
- J. de Mast, W.A.J. Schippers, R.J.M.M. Does & E.R. van den Heuvel (2000). Steps and strategies in reducing process variation. Quality and Reliability Engineering International, 16, 301-311.
2013
- J. de Mast, B.P.H. Kemper, A. Wiltjer & R.J.M.M. Does (2013). Quality quandaries: deploying operational excellence at a financial service provider. Quality Engineering, 25 (3), 298-306. doi: 10.1080/08982112.2013.783599
2010
- J. de Mast & R.J.M.M. Does (2010). Discussion of 'Statistical thinking and methods in quality improvement: a look into the future'. Quality Engineering, 22 (3), 130-132. doi: 10.1080/08982111003800463
2009
- J. de Mast & B.P.H. Kemper (2009). Discussion of 'Principles of exploratory data analysis in problem solving: what can we learn from a well-known case?': rejoinder. Quality Engineering, 21 (4), 382-383. doi: 10.1080/08982110903291757
- J. de Mast & B.P.H. Kemper (2009). Principles of exploratory data analysis in problem solving: what can we learn from a well-known case? Quality Engineering, 21 (4), 366-375. doi: 10.1080/08982110903188276
2013
- R. Does & J. de Mast (2013). Ook bestuur moet evidencebased werken (2). Medisch Contact, 2013 (12), 629.
2012
- J. de Mast (2012). Industriële statistiek als technologie voor het oplossen van problemen. . Rede uitgesproken bij de aanvaardiging van het ambt van hoogleraar Industriële Statistiek aan de Universiteit van Amsterdam op woensdag 25 januari 2012 (2012, January 25). Amsterdam: Vossiuspers UvA.[go to publisher's site]
2009
- J. de Mast, S. Bisgaard & R.J.M.M. Does (2009). Wat komt er na Lean Six Sigma? Kwaliteit in bedrijf, 25 (9), 34-37.
2008
- B.P.H. Kemper & J. de Mast (2008). IBIS UvA: research and consultancy in Lean Six Sigma. Aenorm, 60, 39-40, 42.
- J. de Mast (2008). A history of industrial statistics and quality and efficiency improvement. In S. Coleman, T. Greenfield, D. Stewardson & D.C. Montgomery (Eds.), Statistical practice in business and industry (Statistics in practice: Industry, commerce and finance) (pp. 15-27). Chichester: Wiley.
- R.J.M.M. Does, H. de Koning & J. de Mast (2008). Lean Six Sigma: Stap voor stap. Alphen aan den Rijn: Beaumont Quality Publications.
2006
- R.J.M.M. Does & J. de Mast (2006). Six Sigma, stap voor stap, third edition. Alphen aan den Rijn: Beaumont Quality Publications.
- H. de Koning, R.J.M.M. Does & J. de Mast (2006). Lean Six Sigma: gebruik maken van het beste van beide werelden. Kwaliteit in bedrijf, 21 (8), 10-13.
- J. de Mast, R.J.M.M. Does & H. de Koning (2006). Lean Six Sigma for Service and Healthcare. Alphen aan den Rijn: Beaumont Quality Publications.
- R.J.M.M. Does & J. de Mast (2006). Lean Six Sigma en innovatie. Synaps, 21, 17-22.
2004
- A. Trip & J. de Mast (2004). Steekproefkeuring. Kwaliteit in praktijk, F19.
2003
- R.J.M.M. Does, J. de Mast & T.M.B. Vermaat (2003). Successen nu ook beschikbaar voor het MKB: Six Sigma Light. Kwaliteit in bedrijf, 19 (8), 30-33.
- A. Trip & J. de Mast (2003). Procesprestatieanalyse. Kwaliteit in praktijk.
2001
- R.J.M.M. Does, E. van den Heuvel, J. de Mast, W.A.J. Schippers, A. Trip & J.E. Wieringa (2001). Zes Sigma zakelijk verbeterd. Alphen a/d Rijn: Samson.
2012
- J. de Mast, R.J.M.M. Does, H. de Koning & J. Lokkerbol (2012). Lean Six Sigma for services and healthcare. Alphen aan den Rijn: Beaumont Quality Publications.
2005
- H. de Koning, R.J.M.M. Does & J. de Mast (2005). Lean Six Sigma. Kwaliteit in bedrijf, 21 (8), 10-13.
- J. de Mast & R.J.M.M. Does (2005). Six Sigma als blauwdruk voor de kenniseconomie. Sigma, 05 (03), 28-29.
- R.J.M.M. Does & J. de Mast (2005). Six Sigma: blauwdruk voor de kenniseconomie. Kwaliteit in praktijk, F28, 1-32.
2003
- R.J.M.M. Does & J. de Mast (2003). Six Sigma, stap voor stap. Alphen aan den Rijn: Beaumont.
1999
- J. de Mast, K.C.B. Roes & R.J.M.M. Does (1999). The Multi-Vari Chart -- A Systematic Approach. (Preprints). : s.n..
2002
- J. de Mast (2002, April 10). Quality improvement from the viewpoint of statistical method. Universiteit van Amsterdam. Supervisor(s): prof.dr. R.J.M.M. Does & C.B. Roes.
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