Student Life Officer

Amsterdam University College

Publication date
30 May 2018
Level of education
Higher professional education
Salary indication
€2,588 to €4,084 gross per month, based on 38 hours per week
Closing date
17 June 2018
23 hours per week
Vacancy number

Amsterdam University College (AUC) is a joint institute of the University of Amsterdam (UvA) and the Vrije Universiteit Amsterdam (VU). AUC offers a broad interdisciplinary liberal arts and sciences Bachelor (Honours) programme, with a diverse and international student and staff body. AUC has its own academic building, and is a residential college. AUC is seeking a Student Life Officer to join its support staff team.

Job description

The role of the Student Life Officer (SLO) is to manage and strengthen the overall health and well-being of AUC students, specifically at the interface of student life and the residential community aspect of the AUC programme. The overall aim is to enhance the capacity of AUC to maintain and further develop a positive community culture and empower students to manage their own well-being. Tasks will therefore be related to pastoral care of students (support and services directed at their personal and social well-being), to residential and campus life, and to the proactive orientation of students to campus and community standards and support resources.

Responsibilities include:

  • developing and contributing to (new) policies, projects and activities on student welfare, well-being, and safety related to residential and campus life, and advising the management team and Senior Tutor on policies and support systems;
  • providing pastoral care and on-going case management for individual students experiencing difficulties in living and/or studying at AUC, and referring them to professional services as required;
  • developing and coordinating first-year orientation sessions;
  • developing and supervising the AUC Well-Being Team, including the Resident Assistants, Graduate Assistants to the Student Life Officer, and Peer Supporters;
  • developing and maintaining a contact network of services and agencies with regard to student welfare and well-being, and liaison with DUWO (student housing association) on social management of the campus;
  • managing the sensitive and confidential handling of individual students with welfare issues that are affecting their academic performance, including students-at-risk. Informing/liaising with tutors, Senior Tutor, and the management team as appropriate and necessary;
  • training tutors and support staff colleagues on procedures and best-practices related to student well-being;
  • coordinating support and advice to students on financial support, budgeting and debt management;
  • contributing to Introduction Week activities for new students, and to other AUC events, campaigns, open days etc.;
  • other tasks and responsibilities as needed.

The Student Life Officer reports to the AUC Managing Director.


Experience required:

  • experience/training in student advising or counselling in a residential university campus setting is preferred. A background in psychology can be an advantage;
  • minimum educational level HBO or equivalent.

Experience in management of teams of (student) volunteers is preferred.

Knowledge and skills required:

  • well-developed interpersonal and intercultural communication skills; know how to respond to the needs of groups of people, provide information and advice, clarify procedures and respond to feedback;
  • excellent verbal and written communication skills: excellent English and a good knowledge of Dutch is required;
  • knowledge of Dutch legislation and support systems for university students’ health, welfare, fees and funding is an advantage;
  • well-developed skills with MS Office (Excel, Access, Word, Outlook, PowerPoint);
  • good organisational and time management skills, and the ability to work on a number of different projects at once.

Personal attributes required:

  • flexibility and enthusiasm;
  • ability to act with tact, diplomacy, discretion and respect for confidentiality and data privacy;
  • show initiative and be self-motivated.
  • a preference for (and preferably experience with) working in a dynamic international academic environment;
  • motivated to contribute to a positive impact on community life;
  • enjoy working in a service-oriented environment;
  • ability to work under pressure;
  • capacity and willingness to learn fast on-the-job.

Further information

If you require more information about the position please contact:


This position is part-time, for 23 hours per week (approximately 0.6 fte), with desired starting date of no later than 15 August 2018. The appointment is offered for one year in the first instance with the possibility of a permanent contract. Depending on experience, the salary for the position is €2,588 to €4,084 gross per month, based on 38 hours per week (salary scale 10). The function is connected to a combined UFO profile of Student Counsellor/Policy Officer (studentendecaan/beleidsmedewerker). The UvA has an extensive package of secondary benefits, including a generous holiday allowance and end of year allowance. The Collective Labour Agreement for Dutch Universities is applicable.

The Student Life Officer serves on-call for residential emergencies along with other AUC academic and support staff, and may occasionally be asked to work in the evenings and/or weekends, usually to support an event like an Open Day that is being organised in the academic building. Some flexibility and willingness to occasionally work outside normal office hours is therefore expected, but is always agreed in consultation. If the Student Life Officer has to work overtime, this is compensated in accordance with the Collective Labour Agreement for Dutch Universities.

Job application

The UvA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We value a spirit of enquiry and endurance, provide the space to keep asking questions and cherish a diverse atmosphere of curiosity and creativity.

Your application letter and curriculum vitae should be sent by e-mail to by 17 June 2018. Please mention vacancy number 18-310 in the e-mail subject. #LI-POST

No agencies please

Published by  University of Amsterdam