For best experience please turn on javascript and use a modern browser!
Bekijk de site in het Nederlands


Jacqueline Schoone, acting ombudsperson for UvA staff and students, regularly writes a blog about her approach and experiences. Find out more about her role as ombudsperson and her day-to-day activities.

Results: 1 - 3 of 3
Results: 1 - 3 of 3
  • My first two months

    PLATO: 'You know that the beginning is the most important part of any work, especially in the case of a young and tender thing; for that is the time at which the character is being formed and the desired impression is more readily taken.'

  • Ombuds work in times of Corona

    We have been working from home for a couple of months now. Everyone, be they staff or student, will have had a completely different experience. Before the coronavirus pandemic, most people (90%) viewed working from home as an opportunity to cut back on commuting time, or to improve their concentration (by eliminating distractions) to finish a particularly difficult job*. But what is it like now that we are forced to work from home and have had to manage without our colleagues for the past few months?

  • Working together in times of COVID-19

    Our situation changed drastically this March. The COVID-19 pandemic forced a rapid transition to online teaching and working from home. It was also a challenging period for me as acting ombudsperson. Did people have trouble getting in touch? Things got quiet for a while, but people found their way to my online 'office' pretty soon. It's been busy ever since, and I really appreciate that. I also learned a lot over the past period and explored some subjects in my field in greater depth.