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Quality assurance

Working on improving the quality of education is an ongoing focus at the University of Amsterdam (UvA). To ensure that improvement occurs systematically, the principles of a quality assurance system were laid down in the Internal Quality Assurance Framework in 1999.

This Framework was modified in subsequent years following the introduction of the accreditation system in 2003 and various internal audits that looked at the application of the Plan-Do-Check-Act cycle. Changes to the accreditation legislation as of 1 January 2011 and the establishment of a new Strategic Plan for the period 2011-2014 provided the direct impetus for a further update of the quality policy and the quality assurance system.

This Framework again sets out the quality policy of the UvA. There have been no changes to the principles of the quality policy and the desired quality assurance system vis-à-vis the policy formulated in 1999, 2004 and 2006. However, the wording has been made more precise and has been modified on several points to reflect the new context.

The UvA considers it important to continuously measure the effects of its policies and their implementation, both quantitatively and qualitatively. Examples of measuring instruments include the management information system UvAdata, the student feedback system UvA Q and the assessments carried out by the Accreditation Organisation of the Netherlands and Flanders (NVAO). The accreditation results can be found on the NVAO website. The recommendations resulting from the development dialogues (ontwikkelgesprekken) between the NVAO and the study programmes are available on our Dutch-language webpages.