Balancing quality of care with efficiency can be a challenge for healthcare providers, but one method that can help providers achieve this is through effective appointment scheduling. Alex Kuiper’s research focuses on the design of optimal appointment schedules. He establishes a mathematical framework that facilitates the design of schedules and proposes different evaluation techniques to generate schedules that strike a suitable balance between the interests of the patients and the provider. Kuiper then assesses the resulting schedules, comparing them to other methods.
A. Kuiper: Appointment Scheduling in Healthcare.
Prof. J. de Mast
Prof. M.R.H. Mandjes
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