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Coronavirus

Coronavirus: Working and studying from home

The UvA is asking everyone to work or study from home to prevent the spread of the virus as much as possible. The answers to the questions below derive from the measures announced by the Dutch government and will remain in force up to and including 1 June.

FAQ

For staff

You can find information about working from home in the A-Z list on the staff site.

  • Where can I get support and advice on work-life balance, vitality and related issues?

    Pro-actief has set up a temporary phone-in support desk.

    Working from home can bring additional new challenges with it, perhaps regarding a healthy work/life balance or your vitality. ProActief are also specialists in questions about employability and developmental/training needs. Would you like help or support in one or more of these areas? It could be a quick question or a more extended session. From now on our team of experienced coaches is ready to support you by phone. Call them on +31 (0)20 5256670. UvA employees can use this service free of charge.

  • Is working from home the norm?

    Yes, the UvA is asking everyone to work from home. To limit the spread of the coronavirus, social contacts should be avoided as much as possible (‘social distancing’).  It is only permitted to deviate from this if critical processes are endangered that require your physical presence.

  • What are 'critical processes'?

    This could include lab work, research installations that require a physical presence, hygiene, server maintenance by ICTS staff or Facility Services staff. 

  • Can I use UvA equipment to work from home?

    Yes, you can. If you have a mouse and/or keyboard at work and you live in Amsterdam, let your supervisor know you want to pick them up so they can inform security.

    It is also possible to pick up equipment in buildings that are closed. You can contact the UvA’s Central Control Room (020-5256260) to make an appointment. Do make sure to do this at least two hours in advance and you must be able to show security staff an email from your supervisor.

    If you don’t live in Amsterdam and purchasing a mouse and/or keyboard is essential you can order these via the usual procedures, with the consent of your supervisor. 

  • I'm on sick leave, have to be quarantined or am in an at-risk category and cannot work from home.

    Employees who have called in sick or who are in quarantine, or employees who are vulnerable (because of a chronic condition, such as diabetes or cardiovascular disease, or who have reduced resistance for other reasons), should stay at home, even if their work involves critical processes. In consultation with your supervisor, it may be possible to find other activities that don't require you to be physically present. In some cases, special leave (part-time or otherwise), may be granted up to and including 6 April. For questions on this topic, please contact the occupational physician for your faculty or unit.

 

For students

You can find information about studying from home in the A-Z list on the student site.

  • Mijn laptop is broken, stolen, not available or not suitable for home study. What are my options?
    • If your laptop isn’t suitable for studying from home or you don’t have access to your laptop right now, renting a laptop is your first option.  Via Surfspot (login using your student account) you can rent a laptop from €13.50 a month. The rental agreement is for a minimum of six months. After that you can cancel the agreement on a monthly basis. You will be asked to pay a deposit of €50 at the start.
    • You can also rent a laptop from Studie PC.

    If none of these options work for you, please contact your study programme’s Education Desk, and we will see how we can support you in your situation.

  • Where can I find more information about Zoom?

    In order to be able to continue teaching and providing teaching support, the UvA recently purchased the online meeting and teaching software program Zoom. In response to media reports and employees’ questions about the safety and privacy aspects of Zoom, additional information is available about working with Zoom. UvA employees and students can find the information on Canvas.

    You can also read the instructions here for ‘How to attend classes online using Zoom in Canvas’.