If something is broken, malfunctioning or otherwise not satisfactory, please contact your housing provider.
If you rent a room from De Key, you should contact the Resident Assistant (RA) or the caretaker assigned to your building. If you rent a room from DUWO, you should contact the Customer services.
It might be - if rooms are still available at the start of the semester. Please contact your International office (PDF, 1 p.) to find out whether it is still possible to obtain a room via the university.
Please note that the chances of obtaining a room after the start of the semester are very small.