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Frequently asked questions - Housing FAQs

Eligibility requirements

Application questions

Receiving a room offer

  • Can I choose a location or building?

    Our housing service is allocated randomly based on your indicated budget category. Therefore, it is unfortunately not possible to indicate a preferred building or location.

  • What room types do you offer?

    Please have a look at the locations and room types.

  • Can I view any of the locations/buildings?

    Unfortunately it is not possible to view any locations or buildings before moving in. We work with several different housing providers and our buildings are spread out throughout the city of Amsterdam. Our rooms are always fully booked. For privacy reasons we cannot show occupied rooms. To get an impression of the offered accommodation, you can visit the websites of our housing partners:

  • Are there any hidden costs?

    All our monthly rental rates include electricity, water, gas and internet. In addition to rent, you must pay administrative fees, a refundable deposit and in some cases local taxes. Please see the costs for UvA student housing.

  • Are meals included?

    No. Your housing has a kitchen to cook your own meals. We do not offer any housing with meal plans.

  • Can I pay the total rent for an entire semester or year upfront?

    Sometimes. With some housing providers, it is possible to pay your rent for an entire year or semester upfront. The default option is to pay in monthly instalments. Contact your housing provider in case you are interested to pay your total rent upfront.

  • When can I move in?

    You will be able to move in from the starting date stated in your rental contract. Make sure to prepare for arrival, and do not forget to arrange your key pick up with your housing provider. If you decide to travel to Amsterdam earlier than the start date of your contract, you will need to make alternative arrangements.

  • Furnishing, kitchen utensils, bedding

    All rooms are furnished with standard bedroom furniture, unless otherwise stated. This includes a bed, wardrobe, a desk or workstation and a chair. Most housing providers also provide starter kits, bed linen sets and/or kitchen sets. Your housing provider will inform you about this before your arrival.

  • Why can I not change the end date of my contract?

    The UvA Housing service offers rental contracts for a fixed period of time. Therefore, it is unfortunately not possible to change the end date of your contract. For example, when you want to leave the Netherlands because your classes are over, when you have found a (summer) job, or when you have found alternative housing before the end of your UvA Housing contract, you unfortunately cannot terminate your UvA Housing contract early.

  • Why do I have to pay for July and August if I plan to leave earlier?

    The UvA Housing service offers rental contracts for a fixed period of time. Therefore, it is unfortunately not possible to change the end date of your contract. For example, when you want to leave the Netherlands because your classes are over, when you have found a (summer) job, or when you have found alternative housing before the end of your UvA Housing contract, you unfortunately cannot terminate your UvA Housing contract early.

Cancellation policy

  • What is your cancellation and refund policy?

    You can find an overview of our cancellation and refund policy in the table below.

      UvA Housing fee Costs at housing provider
    I did not receive a housing offer (yet) Full refund (€200 for 1 semester, or € 395 for 2 semesters) Not applicable
    I received a housing offer but did not book my accommodation No refund Not applicable
    I received a housing offer and I booked my accommodation No refund* Check the cancellation policy with your housing provider, but as a rule: A room reservation can be cancelled free of charge (refund of deposit and first month rent), up to one month before the starting date of the lease. The administration fee will never be refunded.

    * Unfortunately no exceptions can be made if your visa application or study or course enrolment was unsuccessful.

    I have not received a room offer yet. How do I cancel my housing application?

    You can cancel your housing application yourself. Open your housing request via your personal page on MyInfo. After your cancellation, the UvA housing fee will be refunded within 6 weeks.

    I have received a room offer. How do I cancel my housing application?

    Contact the International Student Housing Office in order to cancel your application. Please note that the UvA housing fee will not be refunded.

    What if I decide to cancel my study enrolment at the UvA?

    If you cancel your study enrolment, don’t forget to also cancel your housing application. In case you have not received a room offer yet, you can cancel your housing request via your personal page on MyInfo. In case you have received a room offer, you need to notify the housing office of your wish to cancel your housing request.

    I have already booked a room. What is your cancellation and refund policy?

    If you want to cancel your room reservation, please contact us. Be aware that you will unfortunately not be able to reserve another room when you cancel your reservation. It depends on when you cancel your room reservation if you will receive a refund. In the table above you can find an overview of the cancellation and refund policy of the UvA housing fee and the costs that you made for booking your room at one of the housing providers.

    Can I cancel my rental contract if I have already arrived in Amsterdam?

    Our rental contracts are semester contracts with a fixed end date. When you sign your rental contract, you agree with the fixed rental period with a maximum of 1 or 2 semesters. These contracts can only be terminated early when you cancel your study enrolment.

During your stay

  • What steps should I take when I arrive in Amsterdam?

    Your arrival for the academic year 2021-2022 might be different than planned due to the coronavirus. Check the webpage Upon Arrival for information about the steps you need to take when arriving in Amsterdam and information about self-quarantine.

  • Can I cancel my rental contract if I have already arrived in Amsterdam?

    Our rental contracts are semester contracts with a fixed end date. When you sign your rental contract, you agree with the fixed rental period with a maximum of 1 or 2 semesters. These contracts can only be terminated early when you cancel your study enrolment.

  • What if I am not sure yet if I will come to Amsterdam?

    We truly understand that these are very uncertain times. However, we do not have rooms available for everyone. It is therefore up to you to decide if you want to apply for our housing service and invest in the UvA housing fee.

  • What if I booked a room already?

    If you cancel, we can make another student happy with your spot. Please be aware that costs are involved. If you decide not to cancel, you are responsible for your room and the rent from the start of your contract, even if you are not in Amsterdam. Subletting your room is contractually not allowed and will have serious consequences.

  • If I reserve housing, can I delay rental payments if I arrive later?

    Please be aware that when you enter into a rental agreement via the International Student Housing Office you are required to pay the monthly rent as of the starting date of the rental period. This means that if you arrive later in the semester or year, irrespective of the reason for your belated arrival, you will still have to pay the rent for the full duration of the contract. It is also not possible to defer the booking to a later start date or to the next semester.

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