For best experience please turn on javascript and use a modern browser!
You are using a browser that is no longer supported by Microsoft. Please upgrade your browser. The site may not present itself correctly if you continue browsing.

Prof. dr. T.B. (Theo) Araujo

Faculty of Social and Behavioural Sciences
ASCoR
Photographer: Bastiaan Heus

Visiting address
  • Nieuwe Achtergracht 166
Postal address
  • Postbus 15791
    1001 NG Amsterdam
Contact details
  • Profile

    Theo Araujo is Professor of Media, Organisations and Society as part of the Corporate Communication programme group at the Department of Communication Science and the Scientific Director of the Amsterdam School of Communication Research (ASCoR). He is the principal investigator of the Digital Data Donation Infrastructure (D3I), coordinating a consortium of six universities creating a national infrastructure for data donation, one of the co-directors of the Research Priority Area Trust in the Digital Society and a senior researcher at the Gravitation Program Public Values in the Algorithmic Society (AlgoSoc). He was the co-director of the Communication in the Digital Society initiative at the Department of Communication Science, and co-founder and co-director of the Digital Communication Methods Lab, part of the Research Priority Area Communication.

    His chair investigates the dynamic interplay between media and organisations, and what it means for society, with a special focus on trust. Organisations are defined with a broad lens, encompassing not only companies or corporations, but also – and especially – non-governmental organisations, (semi-)public institutions, as well as social movements and other forms of organisations. His research focuses on the increasing adoption of artificial intelligence and related technologies within our communication environment play a role in this process. He is also interested in the latest developments of computational social science, and in the implementation of large-scale data collection and analysis for communication research. 

  • Publications

    2024

    • Araujo, T. B., & Neijens, P. C. (2024). Communication Research into the Digital Society: Fundamental Insights from the Amsterdam School of Communication Research. Amsterdam University Press. https://doi.org/10.2307/jj.11895525
    • Neijens, P. C., Zwier, S. M., de Vreese, C. H., Peter, J., Vliegenthart, R., & Araujo, T. B. (2024). How international, national, and local research strategies shaped ASCoR’s history in its first 25 years. In T. Araujo, & P. Neijens (Eds.), Communication Research into the Digital Society: Fundamental Insights from the Amsterdam School of Communication Research (pp. 11-31). Amsterdam University Press. https://doi.org/10.2307/jj.11895525
    • Wald, R., Piotrowski, J., van Oosten, J. M. F., & Araujo, T. B. (2024). Who are the (Non-)Adopters of Smart Speakers? A Cross-Sectional Survey Study of Dutch Families. Tijdschrift voor Communicatiewetenschap, 52(1), 4-28. https://doi.org/10.5117/TCW2023.X.001.WALD

    2023

    • Araujo, T. B., & Bol, N. (2023). From speaking like a person to being personal: The effects of personalized, regular interactions with conversational agents. Computers in Human Behavior: Artificial Humans, 1-14. Advance online publication. https://doi.org/10.1016/j.chbah.2023.100030
    • Araujo, T., Brosius, A., Goldberg, A. C., Möller, J., & de Vreese, C. H. (2023). Humans vs. AI: The role of trust, political attitudes, and individual characteristics on perceptions about automated decision making across Europe. International Journal of Communication : IJoC, 17, 6222–6249. https://ijoc.org/index.php/ijoc/article/view/20612/4348 [details]
    • Boeschoten, L., de Schipper, N. C., Mendrik, A. M., van der Veen, E., Struminskaya, B., Janssen, H., & Araujo, T. (2023). Port: A software tool for digital data donation. The Journal of Open Source Software, 8, Article 5596. https://doi.org/10.21105/joss.05596 [details]
    • Himelboim, I., Maslowska, E., & Araujo, T. B. (2023). Integrating Network Clustering Analysis and Computational Methods to Understand Communication With and About Brands: Opportunities and Challenges. Journal of Advertising, 1-11. Advance online publication. https://doi.org/10.1080/00913367.2023.2166629
    • Ohme, J., Araujo, T. B., Boeschoten, L., Freelon, D., Ram, N., Reeves, B. B., & Robinson, T. B. (2023). Digital Trace Data Collection for Social Media Effects Research: APIs, Data Donation, and (Screen) Tracking. Communication Methods and Measures, 1-18. Advance online publication. https://doi.org/10.1080/19312458.2023.2181319
    • Pouwels, J. L., Araujo, T. B., van Atteveldt, W., Bachl, M., & Valkenburg, P. M. (2023). Integrating Communication Science and Computational Methods to Study Content-Based Social Media Effects. Communication Methods and Measures, 1-9. Advance online publication. https://doi.org/10.1080/19312458.2023.2285766
    • Resendez Gómez, V. D. C., Araujo, T. B., Helberger, N., & de Vreese, C. H. (2023). Hey Google, what is in the news? The influence of conversational agents on issue salience. Digital Journalism. Advance online publication. https://doi.org/10.1080/21670811.2023.2234953
    • Wald, R., Araujo, T. B., van Oosten, J. M. F., & Piotrowski, J. (2023). The Hot Topic of Virtual Assistants: :A Topic Model Network Analysis of Dutch News Media Messages About Virtual Assistants Between 2011 and 2022. Manuscript submitted for publication.
    • Wald, R., Piotrowski, J. T., Araujo, T., & van Oosten, J. M. F. (2023). Virtual assistants in the family home: Understanding parents’ motivations to use virtual assistants with their Child(dren). Computers in Human Behavior, 139, Article 107526. https://doi.org/10.1016/j.chb.2022.107526 [details]
    • Zarouali, B., Araujo, T. B., Ohme, J., & de Vreese, C. H. (2023). Comparing Chatbots and Online Surveys for (Longitudinal) Data Collection: An Investigation of Response Characteristics, Data Quality, and User Evaluation. Communication Methods and Measures. Advance online publication. https://doi.org/10.1080/19312458.2022.2156489
    • Zhang, D., Boerman, S. C., Hendriks, H., Araujo, T., & Voorveld, H. (2023). A peak into individuals’ perceptions of surveillance. In A. Vignolles, & M. K. J. Waiguny (Eds.), Advances in Advertising Research (Vol. XII): Communicating, Designing and Consuming Authenticity and Narrative (pp. 163-178). (European Advertising Academy). Springer Gabler. https://doi.org/10.1007/978-3-658-40429-1_12 [details]

    2022

    2021

    • Følstad, A., Araujo, T., Law, E. L.-C., Brandtzaeg, P. B., Papadopoulos, S., Reis, L., Baez, M., Laban, G., McAllister, P., Ischen, C., Wald, R., Catania, F., von Wolff, R. M., Hobert, S., & Luger, E. (2021). Future directions for chatbot research: an interdisciplinary research agenda. Computing, 103(12), 2915-2942. https://doi.org/10.1007/s00607-021-01016-7 [details]
    • Ohme, J., Araujo, T., de Vreese, C. H., & Piotrowski, J. T. (2021). Mobile data donations: Assessing self-report accuracy and sample biases with the iOS Screen Time function. Mobile Media & Communication, 9(2), 293-313. https://doi.org/10.1177/2050157920959106 [details]
    • Zarouali, B., Makhortykh, M., Bastian, M., & Araujo, T. (2021). Overcoming polarization with chatbot news? Investigating the impact of news content containing opposing views on agreement and credibility. European Journal of Communication, 36(1), 53-68. https://doi.org/10.1177/0267323120940908 [details]

    2020

    • Araujo, T. (2020). Conversational agent research toolkit: An alternative for creating and managing chatbots for experimental research. Computational Communication Research, 2(1), 35-51. https://doi.org/10.5117/CCR2020.1.002.ARAU [details]
    • Araujo, T. B., Copulsky, J. R., Hayes, J. L., Kim, S. J., & Srivastava, J. (2020). From purchasing exposure to fostering engagement: Brand–consumer experiences in the emerging computational advertising landscape. Journal of Advertising, 49(4), 428-445. https://doi.org/10.1080/00913367.2020.1795756 [details]
    • Araujo, T., & van der Meer, T. G. L. A. (2020). News values on social media: Exploring what drives peaks in user activity about organizations on Twitter. Journalism, 21(5), 633-651. https://doi.org/10.1177/1464884918809299 [details]
    • Araujo, T., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2020). In AI we trust? Perceptions about automated decision-making by artificial intelligence. AI & Society, 35(3), 611-623. https://doi.org/10.1007/s00146-019-00931-w [details]
    • Araujo, T., Lock, I., & van de Velde, B. (2020). Automated Visual Content Analysis (AVCA) in communication research: A protocol for large scale image classification with pre-trained computer vision models. Communication Methods and Measures, 14(4), 239-265. https://doi.org/10.1080/19312458.2020.1810648 [details]
    • Boukes, M., van de Velde, B., Araujo, T., & Vliegenthart, R. (2020). What’s the Tone? Easy Doesn’t Do It: Analyzing Performance and Agreement Between Off-the-Shelf Sentiment Analysis Tools. Communication Methods and Measures, 14(2), 83-104. https://doi.org/10.1080/19312458.2019.1671966 [details]
    • Helberger, N., Araujo, T., & de Vreese, C. H. (2020). Who is the fairest of them all? Public attitudes and expectations regarding automated decision-making. Computer Law and Security Review, 39, Article 105456. https://doi.org/10.1016/j.clsr.2020.105456 [details]
    • Ischen, C., Araujo, T., Voorveld, H., van Noort, G., & Smit, E. (2020). Privacy concerns in chatbot interactions. In A. Følstad, T. Araujo, S. Papadopoulos, EL.-C. Law, O.-C. Granmo, E. Luger, & P. B. Brandtzaeg (Eds.), Chatbot Research and Design: Third International Workshop, CONVERSATIONS 2019, Amsterdam, The Netherlands, November 19–20, 2019 : revised selected papers (pp. 34-48). (Lecture Notes in Computer Science; Vol. 11970). Springer. https://doi.org/10.1007/978-3-030-39540-7_3 [details]
    • Ischen, C., Araujo, T., van Noort, G., Voorveld, H., & Smit, E. (2020). “I Am Here to Assist You Today”: The Role of Entity, Interactivity and Experiential Perceptions in Chatbot Persuasion. Journal of Broadcasting and Electronic Media, 64(4), 615-639. https://doi.org/10.1080/08838151.2020.1834297 [details]
    • Kitirattarkarn, G. P., Araujo, T., & Neijens, P. (2020). Cultural differences in motivation for consumers’ online brand-related activities on Facebook. Communications : The European Journal of Communication Research, 45(1), 53-73. https://doi.org/10.1515/commun-2018-2017 [details]
    • Laban, G., & Araujo, T. (2020). The Effect of Personalization Techniques in Users' Perceptions of Conversational Recommender Systems. In Proceedings of the 20th ACM International Conference on Intelligent Virtual Agents, IVA 2020 Article 34 Association for Computing Machinery, Inc. https://doi.org/10.1145/3383652.3423890
    • Laban, G., & Araujo, T. (2020). Working Together with Conversational Agents: The Relationship of Perceived Cooperation with Service Performance Evaluations. In A. Følstad, T. Araujo, S. Papadopoulos, E. L.-C. Law, O.-C. Granmo, E. Luger, & P. B. Brandtzaeg (Eds.), Chatbot Research and Design - 3rd International Workshop, CONVERSATIONS 2019, Revised Selected Papers (pp. 215-228). (Lecture Notes in Computer Science; Vol. 11970). Springer. https://doi.org/10.1007/978-3-030-39540-7_15
    • Lock, I., & Araujo, T. (2020). Visualizing the triple bottom line: A large‐scale automated visual content analysis of European corporations' website and social media images. Corporate Social Responsibility and Environmental Management, 27(6), 2631-2641. https://doi.org/10.1002/csr.1988 [details]
    • Sanders, R., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., van Weert, J. C. M., & Linn, A. J. (2020). Patients’ Convergence of Mass and Interpersonal Communication on an Online Forum: Hybrid Methods Analysis. Journal of Medical Internet Research, 22(10), Article e18303. https://doi.org/10.2196/18303 [details]
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., Eenbergen, M. C. V., & van Weert, J. C. M. (2020). Different platforms for different patients’ needs: Automatic content analysis of different online health information platforms. International Journal of Human-Computer Studies, 137, Article 102386. https://doi.org/10.1016/j.ijhcs.2019.102386 [details]
    • Segijn, C. M., Araujo, T., Voorveld, H. A. M., & Smit, E. G. (2020). Related multiscreening as a strategy to retain audiences and increase persuasion during a commercial break. Journal of Broadcasting and Electronic Media, 64(1), 41-61. https://doi.org/10.1080/08838151.2020.1718962 [details]
    • Segijn, C. M., Maslowska, E., Araujo, T., & Viswanathan, V. (2020). Engaging with TV events on Twitter: The interrelations between TV consumption, engagement actors, and engagement content. Internet Research, 30(2), 381-401. https://doi.org/10.1108/INTR-08-2018-0389 [details]
    • Vermeer, S. A. M., & Araujo, T. B. (2020). Keep the ball rolling: Information diffusion within large sports-related networks through social mediators. Communication & Sport, 8(6), 803-824. https://doi.org/10.1177/2167479519841868 [details]
    • Voorveld, H. A. M., & Araujo, T. (2020). How social cues in virtual assistants influence concerns and persuasion: The role of voice and a human name. Cyberpsychology, Behavior, and Social Networking, 23(10), 689-696. https://doi.org/10.1089/cyber.2019.0205 [details]

    2019

    2018

    2017

    2015

    • Araujo, T., Neijens, P., & Vliegenthart, R. (2015). What motivates consumers to re-tweet brand content? The impact of information, emotion, and traceability on pass-along behavior. Journal of Advertising Research, 55(3), 284-295. https://doi.org/10.2501/JAR-2015-009 [details]

    2012

    2011

    • Zwier, S., Araujo, T., Boukes, M., & Willemsen, L. (2011). Boundaries to the articulation of possible selves through social networking sites: the case of Facebook profilers' social connectedness. Cyberpsychology, Behavior, and Social Networking, 14(10), 571-576. https://doi.org/10.1089/cyber.2010.0612 [details]

    2022

    2021

    • Araujo, T., & Neijens, P. (2021). Unobtrusive measures for media research. In J. Van den Bulck (Ed.), The International Encyclopedia of Media Psychology (Vol. 3). (The Wiley Blackwell-ICA International Encyclopedias of Communication). Wiley Blackwell. https://doi.org/10.1002/9781119011071.iemp0049 [details]

    2020

    2018

    • Araujo, T., Lock, I., & van de Velde, B. (2018). Extracting theory from black boxes: Using machine vision APIs in communication research. In IEEE 14th International Conference on eScience: proceedings : 29 October-1 November 2018, Amsterdam, the Netherlands (pp. 310-311). IEEE Computer Society. https://doi.org/10.1109/eScience.2018.00068 [details]
    • Araujo, T., de Vreese, C., Helberger, N., Kruikemeier, S., van Weert, J., Bol, N., Oberski, D., Pechenizkiy, M., Schaap, G., & Taylor, L. (2018). Automated Decision-Making Fairness in an AI-driven World: Public Perceptions, Hopes and Concerns. Digital Communication Methods Lab. http://www.digicomlab.eu/reports/2018_adm_by_ai/ [details]
    • Trilling, D., van de Velde, B., Kroon, A. C., Löcherbach, F., Araujo, T., Strycharz, J., Raats, T., de Klerk, L., & Jonkman, J. G. F. (2018). INCA: Infrastructure for content analysis. In IEEE 14th International Conference on eScience: proceedings : 29 October-1 November 2018, Amsterdam, the Netherlands (pp. 329-330). IEEE Computer Society. https://doi.org/10.1109/eScience.2018.00078 [details]

    2019

    2018

    • Araujo, T. (2018). Corporate branding and consumers on social media. (SWOCC; Vol. 75). Stichting Wetenschappelijk Onderzoek Commerciële Communicatie, SWOCC. [details]

    2017

    • Araujo, T. (2017). Corporate branding and consumers. (SWOCC; Vol. 73). Stichting Wetenschappelijk Onderzoek Commerciële Communicatie, SWOCC. [details]

    2023

    • Strycharz, J., Zarouali, B., Meppelink, C. S., Voorveld, H. A. M., & Araujo, T. B. (2023). The blind spot in data donations: who is (not) willing to donate digital data in advertising research.. Abstract from ICORIA, Bordeaux, France.

    2022

    • Antsipava, D., Araujo, T. B., & van Noort, G. (2022). Humour vs. the Consumer: The Risks and Benefits of Using Humour as a Webcare Strategy in Response to Customer Complaints on Facebook. Abstract from Etmaal van de Communicatiewetenschap.
    • Araujo, T. B., ter Hoeven, C., & de Vreese, C. H. (2022). Perceptions of Automated Decision-Making by AI across Domains: The Role of Individual Characteristics and Prior Experience. Abstract from the 72nd annual conference of the International Communication Association (ICA), 26-30 May 2022, Paris, France.
    • Araujo, T., Ausloos, J., van Atteveldt, W., Loecherbach, F., Moeller, J., Ohme, J., Trilling, D., van de Velde, B., de Vreese, C., & Welbers, K. (2022). OSD2F: An Open-Source Data Donation Framework. Paper presented at the 72nd annual conference of the International Communication Association (ICA), 26-30 May 2022, Paris, France. https://doi.org/10.31235/osf.io/xjk6t
    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2022). Do virtual assistants become persuasive over time? Testing the reciprocal relationship of repeated interactions with a virtual assistant, trust, and persuasion. Abstract from the 72nd annual conference of the International Communication Association (ICA), 26-30 May 2022, Paris, France.
    • Wald, R., Piotrowski, J., Araujo, T. B., & van Oosten, J. M. F. (2022). Virtual Assistants in the Family Home. Understanding Parents’ Motivations to Use Virtual Assistants With Their Child(ren). Paper presented at 72nd International Communication Association (ICA) Annual
      Conference, Paris, France.
    • Wald, R., Piotrowski, J., van Oosten, J. M. F., & Araujo, T. B. (2022). Who are the (Non)Adopters of Smart Speakers? A Cross-Sectional Survey Study of Dutch Families. Abstract from European Communication Research and Education Association Conference, Denmark.
    • Wald, R., Piotrowski, J., van Oosten, J. M. F., & Araujo, T. B. (2022). “Hey Google, Come In!” The Domestication of Google Assistant in Dutch Family Homes. Poster session presented at European Communication Research and Education Association CYM Pre-Conference ‘The Datafied Child’.
    • Zhang, D., Boerman, S. C., Hendriks, H., van der Goot, M. J., Araujo, T. B., & Voorveld, H. A. M. (2022). “They Know Everything”: Folk Theories, Thoughts, and Feelings About Surveillance in Media Technologies. Paper presented at 72nd Annual International Communication Association Conference.

    2021

    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2021). Do virtual assistants become persuasive over time? Testing the reciprocal relationship of repeated interactions with a virtual assistant, trust, and persuasion. Abstract from ICORIA 2021.
    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2021). Is voice really persuasive? The influence of modality in virtual assistant interactions and two alternative explanations. Abstract from Presentation at the 71st annual conference of the International Communication Association (ICA), 27-31 May 2021, Virtual Conference..
    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2021). The persuasiveness of voice in virtual assistant interactions. Abstract from Etmaal van de Communicatiewetenschap.
    • Zhang, D., van der Goot, M. J., Hendriks, H., Boerman, S. C., Araujo, T. B., & Voorveld, H. A. M. (2021). Mapping users’ perceptions of surveillance in media technologies. Abstract from Etmaal van de Communicatiewetenschap 2021.
    • Zhang, D., van der Goot, M. J., Hendriks, H., Boerman, S. C., Araujo, T. B., & Voorveld, H. A. M. (2021). Thoughts, feelings, and folk theories about surveillance in media technologies. Paper presented at ICORIA 2021.

    2020

    • Araujo, T. B., Zarouali, B., Ohme, J., & de Vreese, C. H. (2020). Open Science for (Automated) Private Interactions: Chatbots as (Open) Data Collection Engines. Paper presented at 70th annual conference of the International Communication Association (ICA).
    • Araujo, T. B., van Zoonen, W., & ter Hoeven, C. L. (2020). Human-Machine Communication in the Everyday (Consumer) Life: Factors Influencing Customer Service Chatbot Usage. Paper presented at 70th annual conference of the International Communication Association (ICA).
    • Boukes, M., Chu, X., Noon, M. A., Kroon, A. C., & Araujo, T. B. (2020). Political satire and user-content interactivity: Comparing the online engagement evoked by news versus satire shows. Paper presented at 70th International Communication Association Conference, Gold Coast, Australia.
    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2020). The role of anthropomorphism and privacy concerns in chatbot interactions. Paper presented at Etmaal van de Communicatiewetenschap 2020.
    • Ischen, C., Araujo, T. B., Voorveld, H. A. M., van Noort, G., & Smit, E. G. (2020). Voice that tries to persuade. The influence of modality in digital assistant interactions. Abstract from AIRSI 2020, Huesca, Spain.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2020). Crossing boundaries online: A hybrid method study on patients’ convergence of mass and interpersonal communication on forums. Paper presented at Etmaal van de Communicatiewetenschap 2020.

    2019

    • Araujo, T. B. (2019). Going beyond the wizard: Using computational methods for conversational agent communication research. Abstract from International Communication Association (ICA), Washington, United States.
    • Araujo, T. B., & Bol, N. (2019). From speaking like a person to being personal: The effects of personalised, regular interactions with conversational agents. Abstract from Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
    • Araujo, T. B., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2019). In AI we trust? Usefulness, fairness, and risk perceptions about automated decision-making by artificial intelligence within media, justice, and health. Abstract from International Communication Association (ICA), Washington, United States.
    • Araujo, T. B., van Zoonen, W., & ter Hoeven, C. L. (2019). AI as a customer service team member? Exploring the deployment of conversational agents in business-to-consumer contexts. Abstract from International Communication Association (ICA), Washington, United States.
    • Ischen, C., Araujo, T. B., van Noort, G., Voorveld, H. A. M., & Smit, E. G. (2019). How important is agency? The persuasive consequences of interacting with a chatbot as a new entity. Paper presented at Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
    • Lock, I. J., & Araujo, T. B. (2019). Combining machine vision and text mining on websites: Toward an approach for automated multimodal content analysis. Abstract from International Communication Association (ICA), Washington, United States.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., Eenbergen, van, M., & van Weert, J. C. M. (2019). Crossing boundaries online: A hybrid method study on patients’ convergence of mass and interpersonal communication on forums. Poster session presented at D.C Health Communication Conference , Fairfax, Virginia, United States.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., Eenbergen, van, M., & van Weert, J. C. M. (2019). Different online sections for different patients’ needs: Using the wealth of online data to understand cancer patients’ needs. Paper presented at D.C Health Communication Conference , Fairfax, Virginia, United States.
    • Voorveld, H. A. M., & Araujo, T. B. (2019). Persuasion via Virtual Assistants: The Influence of Voice and Human Name on Concerns and Persuasive Outcomes. Paper presented at Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.

    2018

    • Himelboim, I., Araujo, T. B., & Maslowska, E. H. (2018). Cutting through the clusters: Applying a social networks approach to explaining brand–related social media content flow. Abstract from Interactive Marketing Research Conference, Amsterdam, Netherlands.
    • Jonkman, J. G. F., ter Hoeven, C. L., Araujo, T. B., & van der Meer, G. L. A. (2018). Organizing organizational information visibility: The role and needs of journalists. Paper presented at 68th annual conference of the International Communication Association (ICA), Prague, Czech Republic.
    • Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2018). Is it me or us? How national and individual collectivistic-individualistic values influence engagement with brand-related user generated content. Paper presented at International Conference of Research in Advertising (ICORIA), Valencia, Spain.
    • Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Communicating with Machines, Prague, Czech Republic.
    • Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Etmaal van de Communicatiewetenschap, Ghent, Belgium.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., & van Weert, J. C. M. (2018). Interpersonal and mass media convergence in health care: From practice and theory to research design. Paper presented at International Conference on Communication in Healthcare (ICCH), Porto, Portugal.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2018). Different platforms, different patients' needs: Automatic content analysis on online health information platforms for cancer patients. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2018). Different sections for different patients' needs: Automatic content analysis on health information sections. Paper presented at International Conference on Communication in Healthcare (ICCH), Porto, Portugal.
    • Segijn, C. M., Araujo, T. B., Voorveld, H. A. M., & Smit, E. G. (2018). The Positive effect of related tweeting during a live television show on advertising effectiveness. Paper presented at Annual Conference of the American Academy of Advertising (AAA), New York, United States.
    • Voorveld, H. A. M., & Araujo, T. B. (2018). Persuasion via virtual assistants: The influence of modality and human name on persuasion knowledge, concerns and persuasive outcomes. Paper presented at International Conference on Research in Advertising (ICORIA), Valencia, Spain.
    • Voorveld, H. A. M., Araujo, T. B., Bernritter, S. F., Vliegenthart, R., & Rietberg, E. (2018). Offline advertising as a driver of consumers' online brand engagement on social media. Paper presented at Annual Conference of the American Academy of Advertising (AAA), New York, United States.

    2017

    • Araujo, T. B. (2017). Human-like, or just competent? Understanding the importance of chatbot perceptions in service encounters. Abstract from Conversations 2017, Thessaloniki, Greece.
    • Araujo, T. B., & Kollat, J. (2017). Extending organizational sensemaking: The constitutive power of Twitter for CSR communication networks. Abstract from Etmaal 2017: , Tilburg , Netherlands.
    • Araujo, T. B., & Maslowska, E. H. (2017). Teaching Digital Analytics for beginners – beyond Excel and SPSS. Abstract from Etmaal 2017: , Tilburg , Netherlands.
    • Araujo, T. B., van Noort, G., & Verhoeven, P. (2017). Corporate branding and consumers: The effect of identification and corporate associations on product brand attitudes and corporate brand relevance. Abstract from ICORIA, Ghent, Belgium.
    • Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2017). Motivations underlying consumers' online brand-related activities across cultures. Paper presented at 2017 American Academy of Advertising Global Conference, Tokyo, Japan.
    • Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2017). Understanding motivations underlying consumers’ online brand-related activities across individualistic and collectivistic cultures. Abstract from Etmaal van de Communicatiewetenschap.
    • Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2017). Different Platforms for Different Patients’ Needs: Automatic Content Analysis on Online Health Information.. Poster session presented at Amsterdam Public Health.
    • Segijn, C. M., Araujo, T. B., Voorveld, H. A. M., & Smit, E. G. (2017). Multiscreening In Real-Life. Abstract from International Conference on Research in Advertising, Ghent, Belgium.
    • Vermeer, S., Araujo, T. B., van Noort, G., & Bernritter, S. F. (2017). Getting a handle on webcare: Comparing automated content analysis techniques to detect eWOM messages. Abstract from ICORIA, Ghent, Belgium.
    • Vermeer, S., Araujo, T. B., van Noort, G., & Bernritter, S. F. (2017). Webcare as a well-oiled machine: A machine learning approach to identify eWOM messages that require a webcare response. Abstract from Etmaal 2017: , Tilburg , Netherlands.
    • Voorveld, H. A. M., Araujo, T. B., Bernritter, S. F., Rietberg, E., & Vliegenthart, R. (2017). Cross media Effects on Consumer Engagement on Facebook: The Differential Effects of Advertising Spend.. Abstract from International Conference on Research in Advertising, Ghent, Belgium.

    2016

    • Araujo, T. B. (2016). Does Sharing Matter? How Message, Sender, and Receiver Characteristics Influence Brand Attitudes on Social Media. Abstract from International Communication Association (ICA) 66th Annual Conference, Fukuoka, Japan.
    • Araujo, T. B. (2016). Is there a role for culture? How consumers and brands engage on Twitter across the globe. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
    • Araujo, T. B., Wonneberger, A., Neijens, P. C., & de Vreese, C. H. (2016). How much time do you spend online? Testing the accuracy of self-reported measures of online media use. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
    • Bernritter, S. F., & Araujo, T. B. (2016). The Arrogance Effect: Being Competent But Not Warm Deteriorates Brands’ Potential to Acquire Consumers’ Online Brand Engagement. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
    • Bernritter, S. F., & Araujo, T. B. (2016). The Arrogance Effect: Being Competent But Not Warm Deteriorates Brands’ Potential to Acquire Consumers’ Online Brand Engagement. Paper presented at 66th International Communication Association Conference, Fukuoka, Japan.
    • Kollat, J., & Araujo, T. B. (2016). Extending organizational sensemaking: The constitutive power of Twitter. Abstract from 32nd EGOS Colloquium: Organizing in the Shadow of Power.
    • Wonneberger, A., Araujo, T. B., Neijens, P. C., & de Vreese, C. H. (2016). How Much Time Do You Spend Online and how Often? Testing the Accuracy of Self-Reported Measures of Internet Use. Abstract from 18th Annual Conference of the Methods Division of the German Communication Association (DGPuK), Amsterdam, Netherlands.

    2015

    • Araujo, T. B., Neijens, P. C., & Vliegenthart, R. (2015). How personality characteristics influence the diffusion of brand content on social network sites.
    • Araujo, T. B., Neijens, P. C., & Vliegenthart, R. (2015). Showing your social side: The antecedents and consequences of the diffusion of corporate social responsibility messages on Facebook and Twitter.

    2014

    • Araujo, T. B., & Neijens, P. C. (2014). Big data acquisition for brand content diffusion research.. Abstract from Paper presented at the Big Data for Advertising Research and Education Pre-conference, AAA Conference.

    2013

    • Araujo, T. B., & Neijens, P. C. (2013). How informational, emotional and traceability cues in Twitter messages influence brand content pass-along behavior. Abstract from Paper presented at the 12th International Conference on Research in Advertising (ICORIA), Zagreb, Croatia.
    • Araujo, T. B., Vliegenthart, R., & Neijens, P. C. (2013). Opinion leadership for brand content diffusion on Twitter: The role of influentials, bridge builders and strong ties. Abstract from Paper presented at the 12th International Conference on Research in Advertising (ICORIA), Zagreb, Croatia.

    Prize / grant

    • Araujo, T. & Bol, N. (2019). Best paper award for "From speaking like a person to being personal: The effects of personalised, regular interactions with conversational agents", Human-Machine Communication pre-conference.
    • Voorveld, H., Araujo, T., Vliegenthart, R. & Bernritter, S. (2019). AMMA runner-up for best media research. The most important media awards handed out by MWG (media work group)..

    Media appearance

    Talk / presentation

    • Araujo, T. (speaker) (7-11-2020). Communicatie en AI in een digitale samenleving, 206e plenaire SWR-conferentie (KNAW) - AI en robotisering: goede vragen en antwoorden vanuit de SSH.
    • Ausloos, J. (speaker), Araujo, T. (speaker) & Oberski, D. (speaker) (20-5-2020). A Blueprint for Digital Trace Data Collection Through Data Donation, International Communication Association (ICA), Gold Coast. https://www.youtube.com/watch?v=6FEZaYUfC9Q
    • Helberger, N. (speaker), Araujo, T. (speaker) & de Vreese, C. (speaker) (3-10-2019). Who is the fairest of them all? Public attitudes and expectations towards automated decision-making, Kick-off meeting AI & the Administration of Justice, Amsterdam.
    • Araujo, T. (speaker) (5-9-2019). Automated 1-2-1 communication, Medialandschap 2020 - bvA Bond van adverteerders, Utrecht.
    • Araujo, T. (speaker) (24-4-2018). Visions of Communication Science - or: How big data and bots changed my work, Mercurius - Data-Driven Communication: Sexiest Profession?, Amsterdam.
    • Araujo, T. (speaker) (18-4-2018). Spring research speaker series: Social media and brands - some thoughts on big data, machine learning and AI in communication research, Grady College, University of Georgia.
    • Araujo, T. (speaker) (16-4-2018). Machine learning for content analysis of text and images on social media, Grady College, University of Georgia.
    • Araujo, T. (invited speaker) (14-11-2017). Guest lecture on Brand and Organisational Content Diffusion on Social Networking Sites, Chapman University.
    • Araujo, T. (keynote speaker) (7-11-2017). The Sky is the Limit? First steps on how to research Big Data, Amsterdam Research Initiative, Amsterdam.
    • Araujo, T. B. (speaker) (20-3-2014). Brand content diffusion by consumers on Twitter: Big data possibilities and problems studying brand content pass-along behavior., ASCoR Big Data Colloquium, Amsterdam, Netherlands.

    Others

    • Araujo, T. (participant) (16-11-2023). Algorithmic Fairness: A Speculative Design approach for fairness in AI-supported human decision-making, Brussels (participating in a conference, workshop, ...).

    2022

    2019

    • Kitirattarkarn, P. (2019). The role of culture in consumer-generated content engagement: A cross-cultural examination of ‘liking’, commenting, sharing, and creating posts about brands on Facebook. [Thesis, fully internal, Universiteit van Amsterdam]. [details]

    2015

    2024

    2022

    This list of publications is extracted from the UvA-Current Research Information System. Questions? Ask the library or the Pure staff of your faculty / institute. Log in to Pure to edit your publications. Log in to Personal Page Publication Selection tool to manage the visibility of your publications on this list.
  • Ancillary activities
    • No ancillary activities