Student Services
Student Services is the first point of contact for general questions about studying at the UvA. You can take training courses on study skills and career orientation, and join information sessions on studying abroad. We also have professionals available who can support and guide you with study-related issues or personal circumstances that are causing delay in your studies:
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First point of contact about studying at the UvA: Central Student Service Desk
The first point of contact for general questions about studying at the UvA is the Central Student Service Desk. Contact us if you have questions about your choice of study programme, enrolment, student grants and loans, living accommodations, studying abroad and much more.
Visit the Student desk at the Roeterseiland Campus (central hall in building E), contact us by phone or Whatsapp, check the FAQ for an answer to your question, or ask your question online.
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Make the best of your studies: Student counsellors
Student counsellors can help you with practical, personal, financial, facilities, enrolment, financial matters, grants, appeals, and study-related problems. You can contact a Student counsellor if you’re studying with a disability, or if you’re studying as a top-class athlete.
Student counsellors also offer workshops and training courses for improving your study skills.
Make an appointment or contact us during the telephone consultation hour.
Useful links
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Sense of balance during your studies: Student psychologists
Should you experience a lack of motivation or focus, or other personal issues such as anxiety or culture shock, you may wish to consult the UvA Student psychologists. In addition to individual counselling, the Student psychologists provide particular groups, workshops and training.
Clear your mind a little and create a sense of balance. You can contact us by phone or check our web pages for other contact options.
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Make your talent work: Student Careers Centre
The career advisers of the UvA Student Careers Centre can help you find out what you want from life after your studies, and how to make career choices. We help you get insight into your capabilities and competencies, and improve your job application skills to achieve your career goals.
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Study abroad: International Student Affairs
International Student Affairs Office (BIS) is the central international office of the UvA that deals with studying abroad, including the Global Exchange Program.
Here you will find expert advice, workshops and information about the exchange programmes with renowned universities as well as about the opportunities for a short stay, internship and research abroad.
Also, BIS has set up an award-winning programme for students with international experience: the Exchange Ambassadors Programme.
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Service to internationals: Housing and Immigration
Housing
The UvA offers a housing service to international first-year Bachelor’s and Master’s students, and and exchange students (short stay), as well as to international PhDs and other UvA staff (long stay). The central Housing department is part of Student Services.
Immigration
New international students are assisted in arranging official procedures for residence permits and other practical matters by the Immigration team at Student Services.
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Sick or health concerns: Student doctors
UvA students can seek medical treatment at the General Practitioners Practice UvA, where doctors are available with specific knowledge of student life. Visit a student doctor if you are sick, feeling down or have other health concerns. You are also welcome if you need a prescription, a lab test or a vaccination.
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Training, workshops, groups, information sessions and events
Student Services provides all kinds of workshops and trainings on study skills, career development, studying abroad, study choice and psychological support. Student Services also organises and contributes to numerous annual UvA events.
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Privacy
Your privacy is important to us. This privacy statement explains the personal data Student Services processes, how your data will be processed and for what purposes.
Education desk
Looking for help on questions related to your study programme, for example, schedules, grades, books? Then contact the Education Desk at your faculty. You'll find the contact details, at the contact page of your study programme.
Study adviser
Need assistance with personal situations that affect your study planning or health? Then contact your study adviser. For the contact details, go to the contact page of your study programme.