Remote ICT help
With the Splashtop programme, Servicedesk ICT Services can help you remotely with computer problems.
To help you properly, the UvA service desk employee watches your computer. For each assistance session, you first give permission to do so. At the end of the session, the service desk employee will disconnect you again. You can also disconnect yourself, during or after the session.
Managed laptop
On a UvA-managed laptop, Splashtop is already installed.
Self-managed
Do you have a self-managed laptop or do you work at home on your private computer? Then you can download and start Splashtop via this link:
Contact
Service Desk ICT Services (ICTS)
- Phone: +31 20 525 14 02 (Monday to Friday, 08:00 - 18:00)
- Email: servicedesk-icts@uva.nl
- serviceportal.uva.nl