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Araujo, T. (2019). The impact of sharing brand messages: How message, sender and receiver characteristics influence brand attitudes and information diffusion on Social Networking Sites. Communications: The European Journal of Communication Research, 44(2), 162-184. https://doi.org/10.1515/commun-2018-2004[details]
Boukes, M., van de Velde, B., Araujo, T., & Vliegenthart, R. (2019). What’s the tone? Easy doesn’t do it: Analyzing performance and agreement between off-the-shelf sentiment analysis tools. Communication Methods and Measures. https://doi.org/10.1080/19312458.2019.1671966
Kitirattarkarn, G. P., Araujo, T. B., & Neijens, P. C. (2019). Challenging Traditional Culture? How Personal and National Collectivism-Individualism Moderates the Effects of Content Characteristics and Social Relationships on Consumer Engagement with Brand-Related User-Generated Content. Journal of Advertising, 1-16. https://doi.org/10.1080/00913367.2019.1590884
Segijn, C. M., Maslowska, E., Araujo, T., & Viswanathan, V. (2019). Engaging with TV events on Twitter: The interrelations between TV consumption, engagement actors, and engagement content. Internet Research. https://doi.org/10.1108/INTR-08-2018-0389
Vermeer, S. A. M., & Araujo, T. B. (2019). Keep the ball rolling: Information diffusion within large sports-related networks through social mediators. Communication & Sport. https://doi.org/10.1177/2167479519841868
Vermeer, S. A. M., Araujo, T. B., Bernritter, S. F., & van Noort, G. (2019). Seeing the wood for the trees: How machine learning can help firms in identifying relevant electronic word-of-mouth in social media. International Journal of Research in Marketing, 36(3), 492-508. https://doi.org/10.1016/j.ijresmar.2019.01.010
2018
Araujo, T. (2018). Living up to the chatbot hype: The influence of anthropomorphic design cues and communicative agency framing on conversational agent and company perceptions. Computers in Human Behavior, 85, 183-189. https://doi.org/10.1016/j.chb.2018.03.051[details]
Araujo, T. B., & van der Meer, G. L. A. (2018). News values on social media: Exploring what drives peaks in user activity about organizations on Twitter. Journalism. https://doi.org/10.1177/1464884918809299
Araujo, T., & Kollat, J. (2018). Communicating effectively about CSR on Twitter: The power of engaging strategies and storytelling elements. Internet Research, 28(2), 419-431. https://doi.org/10.1108/IntR-04-2017-0172[details]
Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2018). Cultural differences in motivation for consumers’ online brand-related activities on Facebook. Communications : The European Journal of Communication Research.
Voorveld, H. A. M., Araujo, T., Bernritter, S. F., Rietberg, E., & Vliegenthart, R. (2018). How advertising in offline media drives reach of and engagement with brands on Facebook. International Journal of Advertising, 37(5), 785-805 . https://doi.org/10.1080/02650487.2018.1454703[details]
Araujo, T., Neijens, P., & Vliegenthart, R. (2017). Getting the word out on Twitter: the role of influentials, information brokers and strong ties in building word-of-mouth for brands. International Journal of Advertising, 36(3), 496-513. https://doi.org/10.1080/02650487.2016.1173765[details]
Araujo, T., Wonneberger, A., Neijens, P., & de Vreese, C. (2017). How much time do you spend online? Understanding and improving the accuracy of self-reported measures of internet use. Communication Methods and Measures, 11(3), 173-190. https://doi.org/10.1080/19312458.2017.1317337[details]
Araujo, T., Neijens, P., & Vliegenthart, R. (2015). What motivates consumers to re-tweet brand content? The impact of information, emotion, and traceability on pass-along behavior. Journal of Advertising Research, 55(3), 284-295. https://doi.org/10.2501/JAR-2015-009[details]
2012
Araujo, T., & Neijens, P. (2012). Friend me: which factors influence top global brands participation in social network sites. Internet Research, 22(5), 626-640. https://doi.org/10.1108/10662241211271581[details]
2011
Zwier, S., Araujo, T., Boukes, M., & Willemsen, L. (2011). Boundaries to the articulation of possible selves through social networking sites: the case of Facebook profilers' social connectedness. Cyberpsychology, Behavior, and Social Networking, 14(10), 571-576. https://doi.org/10.1089/cyber.2010.0612[details]
Araujo, T., Lock, I., & van de Velde, B. (2018). Extracting theory from black boxes: Using machine vision APIs in communication research. In IEEE 14th International Conference on eScience: proceedings : 29 October-1 November 2018, Amsterdam, the Netherlands (pp. 310-311). Los Alamitos, California: IEEE Computer Society. https://doi.org/10.1109/eScience.2018.00068[details]
Araujo, T., de Vreese, C., Helberger, N., Kruikemeier, S., van Weert, J., Bol, N., ... Taylor, L. (2018). Automated Decision-Making Fairness in an AI-driven World: Public Perceptions, Hopes and Concerns. Amsterdam: Digital Communication Methods Lab. [details]
Trilling, D., van de Velde, B., Kroon, A. C., Löcherbach, F., Araujo, T., Strycharz, J., ... Jonkman, J. G. F. (2018). INCA: Infrastructure for content analysis. In IEEE 14th International Conference on eScience: proceedings : 29 October-1 November 2018, Amsterdam, the Netherlands (pp. 329-330). Los Alamitos, California: IEEE Computer Society. https://doi.org/10.1109/eScience.2018.00078[details]
2019
Araujo, T. B., van Zoonen, W., & ter Hoeven, C. L. (2019). Automated 1-2-1 Communication. Amsterdam: Stichting Wetenschappelijk Onderzoek Commerciële Communicatie (SWOCC).
2018
Araujo, T. (2018). Corporate branding and consumers on social media. (SWOCC; Vol. 75). Amsterdam: Stichting Wetenschappelijk Onderzoek Commerciële Communicatie, SWOCC. [details]
2017
Araujo, T. (2017). Corporate branding and consumers. (SWOCC; Vol. 73). Amsterdam: Stichting Wetenschappelijk Onderzoek Commerciële Communicatie, SWOCC. [details]
2019
Araujo, T. B. (2019). Going beyond the wizard: Using computational methods for conversational agent communication research. Abstract from International Communication Association (ICA), Washington, United States.
Araujo, T. B., & Bol, N. (2019). From speaking like a person to being personal: The effects of personalised, regular interactions with conversational agents. Abstract from Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
Araujo, T. B., Helberger, N., Kruikemeier, S., & de Vreese, C. H. (2019). In AI we trust? Usefulness, fairness, and risk perceptions about automated decision-making by artificial intelligence within media, justice, and health. Abstract from International Communication Association (ICA), Washington, United States.
Araujo, T. B., van Zoonen, W., & ter Hoeven, C. L. (2019). AI as a customer service team member? Exploring the deployment of conversational agents in business-to-consumer contexts. Abstract from International Communication Association (ICA), Washington, United States.
Ischen, C., & Araujo, T. B. (2019). How important is agency? The persuasive consequences of interacting with a chatbot as a new entity. Paper presented at Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
Lock, I. J., & Araujo, T. B. (2019). Combining machine vision and text mining on websites: Toward an approach for automated multimodal content analysis. Abstract from International Communication Association (ICA), Washington, United States.
Voorveld, H. A. M., & Araujo, T. B. (2019). Persuasion via Virtual Assistants: The Influence of Voice and Human Name on Concerns and Persuasive Outcomes. Paper presented at Human-Machine Communication Pre-Conference of the International Communication Association (ICA), Washington, D.C., United States.
2018
Himelboim, I., Araujo, T. B., & Maslowska, E. H. (2018). Cutting through the clusters: Applying a social networks approach to explaining brand–related social media content flow. Abstract from Interactive Marketing Research Conference, Amsterdam, Netherlands.
Jonkman, J. G. F., ter Hoeven, C. L., Araujo, T. B., & van der Meer, G. L. A. (2018). Organizing organizational information visibility: The role and needs of journalists. Paper presented at 68th annual conference of the International Communication Association (ICA), Prague, Czech Republic.
Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2018). Is it me or us? How national and individual collectivistic-individualistic values influence engagement with brand-related user generated content. Paper presented at International Conference of Research in Advertising (ICORIA), Valencia, Spain.
Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Communicating with Machines, Prague, Czech Republic.
Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Etmaal van de Communicatiewetenschap, Ghent, Belgium.
Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., & van Weert, J. C. M. (2018). Interpersonal and mass media convergence in health care: From practice and theory to research design. Paper presented at International Conference on Communication in Healthcare (ICCH), Porto, Portugal.
Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2018). Different platforms, different patients' needs: Automatic content analysis on online health information platforms for cancer patients. Paper presented at Etmaal van de Communicatiewetenschap, Ghent, Belgium.
Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2018). Different sections for different patients' needs: Automatic content analysis on health information sections. Paper presented at International Conference on Communication in Healthcare (ICCH), Porto, Portugal.
Segijn, C. M., Araujo, T. B., Voorveld, H. A. M., & Smit, E. G. (2018). The Positive effect of related tweeting during a live television show on advertising effectiveness. Paper presented at Annual Conference of the American Academy of Advertising (AAA), New York, United States.
Voorveld, H. A. M., & Araujo, T. B. (2018). Persuasion via virtual assistants: The influence of modality and human name on persuasion knowledge, concerns and persuasive outcomes. Paper presented at International Conference on Research in Advertising (ICORIA), Valencia, Spain.
Voorveld, H. A. M., Araujo, T. B., Bernritter, S. F., Vliegenthart, R., & Rietberg, E. (2018). Offline advertising as a driver of consumers' online brand engagement on social media. Paper presented at Annual Conference of the American Academy of Advertising (AAA), New York, United States.
2017
Araujo, T. B. (2017). Human-like, or just competent? Understanding the importance of chatbot perceptions in service encounters. Abstract from Conversations 2017, Thessaloniki, Greece.
Araujo, T. B., & Kollat, J. (2017). Extending organizational sensemaking: The constitutive power of Twitter for CSR communication networks. Abstract from Etmaal 2017: , Tilburg , Netherlands.
Araujo, T. B., & Maslowska, E. H. (2017). Teaching Digital Analytics for beginners – beyond Excel and SPSS. Abstract from Etmaal 2017: , Tilburg , Netherlands.
Araujo, T. B., van Noort, G., & Verhoeven, P. (2017). Corporate branding and consumers: The effect of identification and corporate associations on product brand attitudes and corporate brand relevance. Abstract from ICORIA, Ghent, Belgium.
Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2017). Motivations underlying consumers' online brand-related activities across cultures. Paper presented at 2017 American Academy of Advertising Global Conference, Tokyo, Japan.
Kitirattarkarn, P., Araujo, T. B., & Neijens, P. C. (2017). Understanding motivations underlying consumers’ online brand-related activities across individualistic and collectivistic cultures. Abstract from Etmaal van de Communicatiewetenschap, .
Sanders, R., Linn, A. J., Araujo, T. B., Vliegenthart, R., van Eenbergen, M. C., & van Weert, J. C. M. (2017). Different Platforms for Different Patients’ Needs: Automatic Content Analysis on Online Health Information.. Poster session presented at Amsterdam Public Health, .
Segijn, C. M., Araujo, T. B., Voorveld, H. A. M., & Smit, E. G. (2017). Multiscreening In Real-Life. Abstract from International Conference on Research in Advertising, Ghent, Belgium.
Vermeer, S., Araujo, T. B., van Noort, G., & Bernritter, S. F. (2017). Getting a handle on webcare: Comparing automated content analysis techniques to detect eWOM messages. Abstract from ICORIA, Ghent, Belgium.
Vermeer, S., Araujo, T. B., van Noort, G., & Bernritter, S. F. (2017). Webcare as a well-oiled machine: A machine learning approach to identify eWOM messages that require a webcare response. Abstract from Etmaal 2017: , Tilburg , Netherlands.
Voorveld, H. A. M., Araujo, T. B., Bernritter, S. F., Rietberg, E., & Vliegenthart, R. (2017). Cross media Effects on Consumer Engagement on Facebook: The Differential Effects of Advertising Spend.. Abstract from International Conference on Research in Advertising, Ghent, Belgium.
2016
Araujo, T. B. (2016). Does Sharing Matter? How Message, Sender, and Receiver Characteristics Influence Brand Attitudes on Social Media. Abstract from International Communication Association (ICA) 66th Annual Conference, Fukuoka, Japan.
Araujo, T. B. (2016). Is there a role for culture? How consumers and brands engage on Twitter across the globe. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
Araujo, T. B., Wonneberger, A., Neijens, P. C., & de Vreese, C. H. (2016). How much time do you spend online? Testing the accuracy of self-reported measures of online media use. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
Bernritter, S. F., & Araujo, T. B. (2016). The Arrogance Effect: Being Competent But Not Warm Deteriorates Brands’ Potential to Acquire Consumers’ Online Brand Engagement. Abstract from Etmaal van de Communicatiewetenschap, Amsterdam, Netherlands.
Bernritter, S. F., & Araujo, T. B. (2016). The Arrogance Effect: Being Competent But Not Warm Deteriorates Brands’ Potential to Acquire Consumers’ Online Brand Engagement. Paper presented at 66th International Communication Association Conference, Fukuoka, Japan.
Kollat, J., & Araujo, T. B. (2016). Extending organizational sensemaking: The constitutive power of Twitter. Abstract from 32nd EGOS Colloquium: Organizing in the Shadow of Power, .
Wonneberger, A., Araujo, T. B., Neijens, P. C., & de Vreese, C. H. (2016). How Much Time Do You Spend Online and how Often? Testing the Accuracy of Self-Reported Measures of Internet Use. Abstract from 18th Annual Conference of the Methods Division of the German Communication Association (DGPuK), Amsterdam, Netherlands.
2015
Araujo, T. B., Neijens, P. C., & Vliegenthart, R. (2015). How personality characteristics influence the diffusion of brand content on social network sites.
Araujo, T. B., Neijens, P. C., & Vliegenthart, R. (2015). Showing your social side: The antecedents and consequences of the diffusion of corporate social responsibility messages on Facebook and Twitter.
2014
Araujo, T. B., & Neijens, P. C. (2014). Big data acquisition for brand content diffusion research.. Abstract from Paper presented at the Big Data for Advertising Research and Education Pre-conference, AAA Conference, .
2013
Araujo, T. B., & Neijens, P. C. (2013). How informational, emotional and traceability cues in Twitter messages influence brand content pass-along behavior. Abstract from Paper presented at the 12th International Conference on Research in Advertising (ICORIA), Zagreb, Croatia, .
Araujo, T. B., Vliegenthart, R., & Neijens, P. C. (2013). Opinion leadership for brand content diffusion on Twitter: The role of influentials, bridge builders and strong ties. Abstract from Paper presented at the 12th International Conference on Research in Advertising (ICORIA), Zagreb, Croatia, .
Award
Araujo, T. & Bol, N. (2019). Best paper award for "From speaking like a person to being personal: The effects of personalised, regular interactions with conversational agents", Human-Machine Communication pre-conference.
Voorveld, H., Araujo, T., Vliegenthart, R. & Bernritter, S. (2019). AMMA runner-up for best media research. The most important media awards handed out by MWG (media work group)..
Media appearance
Araujo, T. (01-10-2019). In gesprek met de virtuele assistent [Print] Clou. In gesprek met de virtuele assistent.
Araujo, T. (17-09-2019). 's Werelds eerste #MeToo-chatbot is made in Holland Het Financieele Dagblad. 's Werelds eerste #MeToo-chatbot is made in Holland.
Araujo, T. (01-07-2019). ‘Geautomatiseerde communicatie zal menselijk contact niet volledig vervangen.’ AdFormatie. ‘Geautomatiseerde communicatie zal menselijk contact niet volledig vervangen’ (Interview by Roderick Mirande) Hoe ervaren consumenten geautomatiseerde 1-op-1 communicatie?.
Araujo, T. (06-03-2018). Hoe laat je op sociale media je corporate brand schitteren? MarketingOnline. Hoe laat je op sociale media je corporate brand schitteren?.
Araujo, T. (01-03-2018). Hoe laat je op sociale media je corporate brand schitteren? Tijdschrift voor Marketing. Hoe laat je op sociale media je corporate brand schitteren?.
van Noort, G. & Araujo, T. B. (12-12-2017). Merk & Machine Vision Clou. Brand Communication & Machine Vision.
Araujo, T. (04-07-2017). Corporate Branding: Bouwen aan een competent merk Clou. Corporate Branding: Bouwen aan een competent merk.
Talk / presentation
Helberger, N. (speaker), Araujo, T. (speaker) & de Vreese, C. (speaker) (3-10-2019). Who is the fairest of them all? Public attitudes and expectations towards automated decision-making, Kick-off meeting AI & the Administration of Justice, Amsterdam, Netherlands.
Araujo, T. (speaker) (5-9-2019). Automated 1-2-1 communication, Medialandschap 2020 - bvA Bond van adverteerders, Utrecht, Netherlands.
Araujo, T. (speaker) (24-4-2018). Visions of Communication Science - or: How big data and bots changed my work, Mercurius - Data-Driven Communication: Sexiest Profession?, Amsterdam, Netherlands.
Araujo, T. (speaker) (18-4-2018). Spring research speaker series: Social media and brands - some thoughts on big data, machine learning and AI in communication research, Grady College, University of Georgia.
Araujo, T. (speaker) (16-4-2018). Machine learning for content analysis of text and images on social media, Grady College, University of Georgia.
Araujo, T. (invited speaker) (14-11-2017). Guest lecture on Brand and Organisational Content Diffusion on Social Networking Sites, Chapman University.
Araujo, T. (keynote speaker) (7-11-2017). The Sky is the Limit? First steps on how to research Big Data, Amsterdam Research Initiative, Amsterdam, Netherlands.
Araujo, T. B. (speaker) (20-3-2014). Brand content diffusion by consumers on Twitter: Big data possibilities and problems studying brand content pass-along behavior., ASCoR Big Data Colloquium, Amsterdam, Netherlands.
2019
Kitirattarkarn, P. (2019). The role of culture in consumer-generated content engagement: A cross-cultural examination of ‘liking’, commenting, sharing, and creating posts about brands on Facebook. [details]
Trostli de Araújo Costa, T. B. (2015). Brand content diffusion on Social Networking Sites: Exploring the triadic relationship between the brand, the individual, and the community. [details]
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