G. (Guy) Laban
Faculty of Social and Behavioural Sciences
CW : Docenten & onderzoekers CW
Visiting address
- Nieuwe Achtergracht 166
Postal address
Contact details
Social media
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Publications
2022
Laban, G., & Araujo, T. (2022). Don’t Take it Personally: Resistance to Individually Targeted Recommendations from Conversational Recommender Agents. In HAI '22: Proceedings of the 10th Conference on Human-Agent Interaction : December 5-8, 2022, Christchurch, New Zealand (pp. 57-66). Association for Computing Machinery. https://doi.org/10.1145/3527188.3561929 [details]
2018
- Laban, G. (2018). The role of customer reviews in online marketplace satisfaction. Abstract from Workshop on Digital Methods: Researching Digital Media Environments , Lugano, Switzerland.
- Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Communicating with Machines, Prague, Czech Republic.
- Laban, G., & Araujo, T. B. (2018). Working as a team: The influence of cooperation with a chatbot on customer service perceptions. Abstract from Etmaal van de Communicatiewetenschap, Ghent, Belgium.
- Laban, G., Zeidler, C., & Brussee, E. (2018). Binge-watching (Netflix) product placement: A content analysis on different product placements in Netflix originals vs. non-Netflix originals, and drama vs. comedy shows. Paper presented at 7th European Communication Conference (ECREA), Lugano, Switzerland.
- Laban, G., Zeidler, C., & Brussee, E. (2018). Binge-watching (Netflix) product placements: A content analysis on product placements in Netflix originals vs. non-Netflix originals, and drama vs. comedy shows. Abstract from Etmaal van de Communicatiewetenschap, Ghent, Belgium.
Others
- Laban, G. (participant) (31-10-2018). Workshop on Digital Methods: Researching Digital Media Environments, Lugano (participating in a conference, workshop, ...).
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Ancillary activities
No ancillary activities
Laban, G., & Araujo, T. (2022). Don’t Take it Personally: Resistance to Individually Targeted Recommendations from Conversational Recommender Agents. In HAI '22: Proceedings of the 10th Conference on Human-Agent Interaction : December 5-8, 2022, Christchurch, New Zealand (pp. 57-66). Association for Computing Machinery.