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Prof. dr. J. (Jeroen) de Mast

Faculty of Economics and Business
Section Business Analytics

Visiting address
  • Plantage Muidergracht 12
Postal address
  • Postbus 15953
    1001 NL Amsterdam
Contact details
  • Publications

    2021

    • Kuiper, A., Mandjes, M., de Mast, J., & Brokkelkamp, R. (2021). A flexible and optimal approach for appointment scheduling in healthcare. Decision Sciences. https://doi.org/10.1111/deci.12517
    • Kuiper, A., de Mast, J., & Mandjes, M. R. H. (2021). The problem of appointment scheduling in outpatient clinics: A multiple case study of clinical practice. Omega, 98(102122), [10.1016/j.omega.2019.102122].

    2017

    2016

    2015

    2014

    2013

    • Kemper, B., & de Mast, J. (2013). Measurement plans for process flow improvement in services and health care. Quality Engineering, 25(4), 437-450. https://doi.org/10.1080/08982112.2013.805779 [details]
    • de Mast, J. (2013). Diagnostic quality problem solving: A conceptual framework and six strategies. Quality Management Journal, 20(4), 21-36. [details]

    2012

    2011

    2010

    2009

    • van der Meulen, F., de Koning, H., & de Mast, J. (2009). Nonrepeatable gauge R&R studies assuming temporal or patterned object variation. Journal of Quality Technology, 41(4), 426-439. [details]

    2008

    2007

    • Does, R. J. M. M., & de Mast, J. (2007). Sigma metric (Sigma level). In F. Rugerri, F. Faltin, & R. Kenett (Eds.), Encyclopedia of Statistics in Quality and Reliability Wiley.
    • Does, R. J. M. M., & de Mast, J. (2007). Six Sigma method. In F. Rugerri, F. Faltin, & R. Kenett (Eds.), Encyclopedia of Statistics in Quality and Reliability Wiley.
    • Does, R. J. M. M., de Mast, J., de Koning, H., & Bisgaard, S. (2007). The Scientific Underpinning of Lean Six Sigma. In Proceedings of the 56-th Session of the International Statistical Institute, Lisbon, Portugal (pp. 262.1-262.7). ISI. [details]
    • de Koning, H., & de Mast, J. (2007). The CTQ flowdown as a conceptual model of project objectives. Quality Management Journal, 14(2), 19-28. [details]
    • de Mast, J. (2007). Agreement and Kappa-Type Indices. American Statistician, 61(2), 148-153. https://doi.org/10.1198/000313007X192392 [details]
    • de Mast, J. (2007). Integrating the Many Facets of Six Sigma. Quality Engineering, 19(4), 353-361. [details]
    • de Mast, J., & Bisgaard, S. (2007). The Science in Six Sigma. Quality Progress, 40(1), 25-29. [details]
    • de Mast, J., & Trip, A. (2007). Destructive testing in gauge R&R studies. Correlation. Runs and Runs tests. (and other contributions). In F. Ruggeri, F. W. Faltin, & R. S. Kennett (Eds.), Encyclopedia of Statistics in Quality and Reliability John Wiley & Sons. [details]
    • de Mast, J., & Trip, A. (2007). Exploratory Data Analysis in Quality-Improvement Projects. Journal of Quality Technology, 39(4), 301-311. [details]
    • de Mast, J., & van Wieringen, W. N. E. (2007). Measurement system analysis for categorical data: Agreement and kappa-type indices. Journal of Quality Technology, 39(3), 191-202. [details]

    2006

    • Bisgaard, S., & de Mast, J. (2006). After Six Sigma - What's Next? Quality Progress, 39(1), 30-36. [details]
    • Does, R. J. M. M., & de Mast, J. (2006). Editorial introduction to the special issue on Industrial Statistics. Statistica Neerlandica, 60(3), 269. https://doi.org/10.1111/j.1467-9574.2006.00334.x [details]
    • de Koning, H., & de Mast, J. (2006). A rational reconstruction of Six Sigma's Breakthrough Cookbook. International Journal of Quality and Reliability Management, 23(7), 766-787. [details]
    • de Mast, J. (2006). Six Sigma and competitive advantage. Total Quality Management and Business Excellence, 17(4), 455-464. [details]
    • de Mast, J., & Bergman, M. (2006). Hypothesis Generation in Quality Improvement Projects: Approaches for Exploratory Studies. Quality and Reliability Engineering International, 22(7), 839-850. https://doi.org/10.1002/qre.767 [details]
    • de Mast, J., & Does, R. J. M. M. (2006). Industrial statistics: A discipline with opportunities and challenges. Statistica Neerlandica, 60(3), 270-283. https://doi.org/10.1111/j.1467-9574.2006.00329.x [details]

    2005

    • de Koning, H., & de Mast, J. (2005). Grounding of Six Sigma s Breakthrough Cookbook: How to research a methodology? International Journal of Six Sigma and Competitive Advantage, 1(3), 263-275. [details]
    • de Mast, J., & Trip, A. (2005). Gauge R&R studies for destructive measurements. Journal of Quality Technology, 37(1), 40-49. [details]

    2004

    • Does, R. J. M. M., & de Mast, J. (2004). Six Sigma deployment strategy. In Proceedings of the Six Sigma International Conference, Wroclaw Univ. of Technology (pp. 33-40) [details]
    • de Mast, J. (2004). A methodological comparison of three strategies for quality improvement. International Journal of Quality and Reliability Management, 21(2), 198-213. [details]
    • de Mast, J., & Roes, C. B. (2004). Robust Individuals Control Chart for Exploratory Analysis. Quality Engineering, 16(3), 407-421. [details]
    • de Mast, J., & van Wieringen, W. N. (2004). Measurement system analysis for bounded ordinal data. Quality and Reliability Engineering International, 20(5), 383-395. https://doi.org/10.1002/qre.653 [details]

    2003

    2002

    • Does, R. J. M. M., van den Heuvel, E., de Mast, J., & Bisgaard, S. (2002). Comparing nonmanufacturing with traditional applications of Six Sigma. Quality Engineering, 15(1), 177-182. [details]

    2001

    • Does, R. J. M. M., & de Mast, J. (2001). Het Nederlandse model van Zes Sigma. Sigma, 1(4), 12-17.
    • Does, R. J. M. M., & de Mast, J. (2001). Six Sigma voor de Nederlandse markt. Sigma, 01(4), 12-17.
    • de Mast, J., Roes, C. B., & Does, R. J. M. M. (2001). The multi-vari chart: a systematic approach. Quality Engineering, 13, 437-447. [details]

    2000

    • Does, R. J. M. M., van den Heuvel, E. R., de Mast, J., & Wieringa, J. E. (2000). Experiences with quantitative quality programs in industry. In P. Molnar, & F. Boross (Eds.), Proceedings of the 44th Annual EOQ Congress (Vol. Vol. S, pp. 98-105). HNC for EOQ. [details]
    • de Mast, J., Schippers, W. A. J., Does, R. J. M. M., & van den Heuvel, E. R. (2000). Steps and strategies in reducing process variation. Quality and Reliability Engineering International, 16, 301-311. https://doi.org/10.1002/1099-1638(200007/08)16:4<301::AID-QRE340>3.0.CO;2-E [details]

    2013

    2010

    2009

    2013

    2012

    • de Mast, J. (2012). Industriële statistiek als technologie voor het oplossen van problemen. (Oratiereeks; No. 424). Amsterdam: Vossiuspers UvA. [details]

    2009

    • de Mast, J., Bisgaard, S., & Does, R. J. M. M. (2009). Wat komt er na Lean Six Sigma? Kwaliteit in bedrijf, 25(9), 34-37. [details]

    2008

    • Does, R. J. M. M., de Koning, H., & de Mast, J. (2008). Lean Six Sigma: Stap voor stap. Beaumont Quality Publications. [details]
    • Kemper, B., & de Mast, J. (2008). IBIS UvA: research and consultancy in Lean Six Sigma. Aenorm, 15(60), 39-40, 42. [details]
    • de Mast, J. (2008). A history of industrial statistics and quality and efficiency improvement. In S. Coleman, T. Greenfield, D. Stewardson, & D. C. Montgomery (Eds.), Statistical practice in business and industry (pp. 15-27). (Statistics in practice: Industry, commerce and finance). Chichester: Wiley. https://doi.org/10.1002/9780470997482.ch2 [details]

    2006

    • Does, R. J. M. M., & de Mast, J. (2006). Six Sigma, stap voor stap, third edition. Beaumont Quality Publications. [details]
    • Does, R. J. M. M., & de Mast, J. (2006). Lean Six Sigma en innovatie. Synaps, 21, 17-22. [details]
    • de Koning, H., Does, R. J. M. M., & de Mast, J. (2006). Lean Six Sigma: gebruik maken van het beste van beide werelden. Kwaliteit in bedrijf, 21(8), 10-13. [details]
    • de Mast, J., Does, R. J. M. M., & de Koning, H. (2006). Lean Six Sigma for Service and Healthcare. Beaumont Quality Publications. http://www.beaumont.nu/man_lss.htm [details]

    2004

    • Trip, A., & de Mast, J. (2004). Steekproefkeuring. Kwaliteit in praktijk, F19. [details]

    2003

    • Does, R. J. M. M., de Mast, J., & Vermaat, T. M. B. (2003). Successen nu ook beschikbaar voor het MKB: Six Sigma Light. Kwaliteit in bedrijf, 19(8), 30-33. [details]
    • Trip, A., & de Mast, J. (2003). Procesprestatieanalyse. Kwaliteit in praktijk, (F18). [details]

    2001

    • Does, R. J. M. M., van den Heuvel, E., de Mast, J., Schippers, W. A. J., Trip, A., & Wieringa, J. E. (2001). Zes Sigma zakelijk verbeterd. Samson. [details]

    2017

    • Lameijer, B. A. (2017). Implementing Lean Six Sigma in organizations. IBIS UvA. [details]

    1999

    • de Mast, J., Roes, K. C. B., & Does, R. J. M. M. (1999). The Multi-Vari Chart -- A Systematic Approach. s.n. [details]
    This list of publications is extracted from the UvA-Current Research Information System. Questions? Ask the library or the Pure staff of your faculty / institute. Log in to Pure to edit your publications. Log in to Personal Page Publication Selection tool to manage the visibility of your publications on this list.
  • Ancillary activities
    No ancillary activities