Depending on the circumstances, you may want to discuss an undesirable situation with a manager or supervisor first. If, for whatever reason, this is not possible, you can use one of the other options listed here. When you talk to someone they may also refer you to these options.
Have you experienced undesirable behaviour?
If you have experienced or are experiencing undesirable behaviour (such as sexual intimidation, aggressive or violent behaviour, bullying and discrimination) you can contact one of the confidential advisers for undesirable behaviour. They can provide support and help look for a way to stop or de-escalate the undesirable situation. Where relevant they will refer you to professional care and assistance. They can also help you submit a claim to the Complaints Committee. The confidential advisors work in accordance with the guidelines of the National Association of Confidential Advisors and handle your report or question confidentially.
Do you want to address structural problems or injustices?
The ombudsperson is an independent figure you can contact when you encounter structural problems and injustices within the UvA. You can do so confidentially and without formalities. When you report to the ombudsperson, there will be an (intake) interview unless you don’t want this. The ombudsperson can also decide to not take on the report if legal proceedings are pending. The ombudsperson may decide to initiate an investigation based on a single report or (the registration of) multiple reports.
Do you want to report undesirable behaviour?
If you have experienced or are experiencing undesirable behaviour (such as sexual intimidation, aggressive or violent behaviour, bullying and discrimination) you can contact your supervisor or lecturer. If this is not an option for you, contact the confidential counselors for undesirable behavior or the ombudsperson.
Do you have questions about your employment and/or legal position?
Do you have questions about issues relating to your work or legal position, such as terms of employment, a reorganisation or a dispute with your supervisor? In that case you can contact the Confidential Adviser for Individual Legal Position. As an employment lawyer this adviser can advise you about your legal position. The adviser is independent and tries to mediate as much as possible in conflicts. Remko Koopman only works for the UvA on certain days, usually on Tuesdays and Friday mornings, so the best way of contacting him is via email.
- Are you struggling with social issues or circumstances that are affecting your work?
- Are you struggling with intimidation and threats?
Do you have a question or complaint regarding academic integrity?
If you have questions or complaints relating to academic integrity you can contact a confidential adviser for academic integrity. They can also inform you about the procedure for submitting a complaint to the Academic Integrity Committee.
Do you want to submit a complaint?
If you want to submit a formal complaint regarding undesirable behaviour on the part of a member of staff of the UvA, you can turn to the Complaints Committee. The procedure for handling complaints is laid down in the Regulations for Employee and Student Complaints Procedures at the University of Amsterdam.
Emergencies and dangerous situations
The emergency number in the Netherlands is 112.
If you are on campus you can call the UvA's Central Control Room on the central emergency number: +31 (0)20 525 2222.
Have you observed an unsafe situation or near accident? Report what you saw via www.uva.nl/veilig.
Outside the UvA
- Your own GP or therapist
- Sexual Assault Center (CSG):
www.centrumseksueelgeweld.nl/csg-en or 0800 - 0188
- The police: If a punishable offense has been committed
you can report this to the police.
In case of an emergency call the emergency number 112.
If it is not an emergency call 0900 – 8844.
- Veilig thuis - help in case of domestic violence
www.020veiligthuis.nl/english or 0800 2000
- Jellinek expert on alcohol, drugs and addiction
www.jellinek.nl/english or 088-505 1220
- 113 Suicide prevention https://www.113.nl/english
Please note 0800 and 0900 numbers are only accessible for people calling from within The Netherlands.
More information on social safety at the UvA
You can find more information on the UvA policy and initiatives regarding social safety at uva.nl/socialsafety.
Also see the UvA's code of conduct, which sets out how students and staff should treat each other and what to do when undesirable behaviour occurs.
New regulations have recently been adopted for the ombudsperson, the confidential advisers for undesirable behaviour and the complaints procedure. These regulations go into effect on 1 November 2021. Read more about the new regulations.